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My account was suspended. How to confirm billing address for a bank card? 1 Recommended Answer 13 Replies 89 Upvotes
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Last edited 5/10/19
My account was blocked 5 days after it was created. During this time, payment was made twice from the card. The reasons are given: "Your account is suspended - We've detected suspicious payments in your account." and "Your account is suspended because your billing information can't be verified".
1. Could it be because the zip code is 5 digits rather than 9?
2. How I may to confirm billing address for company card?
3. Are there any special requirements for using company's bank card?

Please help unblock the account.

All Replies (13)
I filled out the form and after 2 days I received a message about the reactivating of the account. My ads showing now.
However, the red line with the message that the account has been blocked due to suspicious payments has not disappeared. What does it mean? Is it ok?
Last edited 5/10/19
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It may be because your account got reinstated recently. I would suggest to wait for a while and also see if you are able to run the ads. Sometimes the notifications keep coming and there is a lag.

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And that is a mistake, the only thing you have to do is collect the money, from the visa account!
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Hi Peter, 

Account suspension can also depend on following:
1. The Niche of business that you created the ads for. 
2. The location for which ads are to be promoted and your operating location.

You need to check for the guidelines for particular business. The accounts that are suspended within a week generally miss on some major guidelines. 


Saurabh Walia
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