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Suspended for no reason…appeal for can’t find my account. Endless loop.
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Just started on AdWords. Ad was approved then launched. Then an hour later it was suspended for “circumventing policies or systems”??? I didn’t do anything!?  And when I got to appeal or address it, the system says I don’t have an account. So I login. I’m in ads. There’s my campaign. Suspended. And I go to appeal/address it…and it says I have no account…and loop continues.
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Circumventing Systems is usually triggered by one of these:
  • Being associated, in any way, with more than one Google Ads account
  • Being hacked and visitors were being redirected elsewhere
  • Using a domain previously used in another Google Ads account (you might not know)
  • Using bad / Black Hat SEO methods
Do any of these sound like something that fits?
 
If not, we cannot give you any more information, and Google Ads support won't tell you the cause.
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Thanks!  So if I have a orior Google add account I just need to only use that one?  That must be the issue. I had one 7 years ago that I don’t use anymore.
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Advertising Expert by Way of Engineering.
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>>" I had one 7 years ago that I don’t use anymore."
And was it suspended back then?
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No. Never been suspended before. I just used my newer current gmail account when I set up the new ad campaign. Do technically I had two separate ads accounts. Nowhere did I see any warning that would be an issue. I’ll just use my old, original account I guess.
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And…that old account is canceled. The plot thickens!
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Advertising Expert by Way of Engineering.
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>>"Do technically I had two separate ads accounts. 
 
Technically; yes, and technically this is a violation;
Assuming the old account was "clean" (of any violation and was not abandoned due to a violation) -  write to Google and explain the new account was opened due to the long time elapsed; (Again, assuming the "old" account was clean).
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I created an account on 10/11. Created ads and keywords. Added bank card. Had 8 impressions and 1 click. Account suspended "Your account is suspendedYour account has an unpaid balance." Also an endless loop. Insanity. I've even added a positive balance and still... suspended for non payment.
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