/google-ads/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
Google Ads Editor unexpectedly closes after updating to version 1.6 - Known Issue 0 Recommended Answers 0 Replies 318 Upvotes
1 Update
$0 Updates
1 Recommended Answer
$0 Recommended Answers
1 Relevant Answer
$0 Relevant Answers
0
Hi Google Ads Community!

We’ve heard from some Google Ads Editor users that after upgrading to version 1.6, they’ve experienced issues with Editor unexpectedly closing out completely when navigating within the interface.

We’ve listed the steps below that you can take in Editor to solve this problem.

Issue Summary

Some Google Ads Editor users may encounter issues with Editor unexpectedly closing after upgrading to v1.6, and then uninstalling and re-installing Editor.

In this scenario, Editor shuts down, with no error message appearing.

Issue Solution

To resolve this issue, a “Full download” of the account in Editor can be performed:

1. Open the Account in Google Ads Editor where you’re experiencing this issue.

2. Go to Account > Full download.
    • NOTE: Google Ads Editor will alert you that any unposted changes will be lost


3. To continue, click OK.


After the full download is completed, the issue should be resolved.

FAQs 
Where can I download the latest version of Google Ads Editor?
  • Please follow this link to find the latest version of Google Ads Editor.
What’s new in Google Ads Editor v1.6?
  • See this article for a list of changes in Google Ads Editor v1.6.
Relevant Answer Relevant Answers (0)
No replies yet.
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
Report post
What type of post are you reporting?
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/google-ads/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Removed from Updates
Marked as Recommended Answer
Marked as Update
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
Known Issue
Fixed
Marked Fixed
Unmarked Fixed
Unable to mark fixed
Unable to unmark fixed
/google-ads/profile/0