Account suspension due to violation of Terms & ConditionsYour Google Ads account has been suspended for violating our Advertising Policies. As a result, your ads are not running. Google Ads enables businesses to promote a wide variety of products, services, applications and websites. We want to support a healthy digital advertising ecosystem. One that is trustworthy, transparent and works for users and advertisers. Our policies are built not only to abide by laws but to ensure a safe and positive experience for our users. This means that our policies don't allow ads that we believe are harmful to users and to the advertising ecosystem. We use both automated and human evaluation to help ensure Google ads follow these policies. When we find content that violates the policies, we will block it from appearing. And in cases of repeated or egregious violations, we will suspend you from advertising with us. If you would like to appeal the suspension of your account, please fill out the form below. A specialist will be assigned to your case, and we expect to provide a response within 5 business days, though sometimes it can take a bit longer. Please make sure that all the information you submitted with your appeal is correct. Submitting inaccurate information with your appeal may make it less likely that we will render a favourable decision. We only reactivate accounts where there's a good reason. Take the time to be detailed, honest, and accurate in your appeal. While awaiting a response, please do not create new accounts as they will also be suspended. Once you receive a response on your appeal, if you believe there has been a mistake, you may reply back to that email with any additional information that may aid our investigation. * Required fieldContact name *Contact email *Please use a valid email id of the format example@abc.comEmail CCAdd additionalInclude email address(es) of those you would like to CC on this submission.Please provide a phone number we can call to reach you *Select oneAfghanistan (+93)Åland Islands (+358)Albania (+355)Algeria (+213)American Samoa (+1)Andorra (+376)Angola (+244)Anguilla (+1)Antigua & Barbuda (+1)Argentina (+54)Armenia (+374)Aruba (+297)Ascension Island (+247)Australia (+61)Austria (+43)Azerbaijan (+994)Bahamas (+1)Bahrain (+973)Bangladesh (+880)Barbados (+1)Belarus (+375)Belgium (+32)Belize (+501)Benin (+229)Bermuda (+1)Bhutan (+975)Bolivia (+591)Bosnia & Herzegovina (+387)Botswana (+267)Brazil (+55)British Indian Ocean Territory (+246)British Virgin Islands (+1)Brunei (+673)Bulgaria (+359)Burkina Faso (+226)Burundi (+257)Cambodia (+855)Cameroon (+237)Canada (+1)Cape Verde (+238)Caribbean Netherlands (+599)Cayman Islands (+1)Central African Republic (+236)Chad (+235)Chile (+56)China (+86)Christmas Island (+61)Cocos (Keeling) Islands (+61)Colombia (+57)Comoros (+269)Congo - Brazzaville (+242)Congo - Kinshasa (+243)Cook Islands (+682)Costa Rica (+506)Côte d’Ivoire (+225)Croatia (+385)Curaçao (+599)Cyprus (+357)Czechia (+420)Denmark (+45)Djibouti (+253)Dominica (+1)Dominican Republic (+1)Ecuador (+593)Egypt (+20)El Salvador (+503)Equatorial Guinea (+240)Eritrea (+291)Estonia (+372)Eswatini (+268)Ethiopia (+251)Falkland Islands (Islas Malvinas) (+500)Faroe Islands (+298)Fiji (+679)Finland (+358)France (+33)French Guiana (+594)French Polynesia (+689)Gabon (+241)Gambia (+220)Georgia (+995)Germany (+49)Ghana (+233)Gibraltar (+350)Greece (+30)Greenland (+299)Grenada (+1)Guadeloupe (+590)Guam (+1)Guatemala (+502)Guernsey (+44)Guinea (+224)Guinea-Bissau (+245)Guyana (+592)Haiti (+509)Honduras (+504)Hong Kong (+852)Hungary (+36)Iceland (+354)India (+91)Indonesia (+62)Iraq (+964)Ireland (+353)Isle of Man (+44)Israel (+972)Italy (+39)Jamaica (+1)Japan (+81)Jersey (+44)Jordan (+962)Kazakhstan (+7)Kenya (+254)Kiribati (+686)Kosovo (+383)Kuwait (+965)Kyrgyzstan (+996)Laos (+856)Latvia (+371)Lebanon (+961)Lesotho (+266)Liberia (+231)Libya (+218)Liechtenstein (+423)Lithuania (+370)Luxembourg (+352)Macao (+853)Madagascar (+261)Malawi (+265)Malaysia (+60)Maldives (+960)Mali (+223)Malta (+356)Marshall Islands (+692)Martinique (+596)Mauritania (+222)Mauritius (+230)Mayotte (+262)Mexico (+52)Micronesia (+691)Moldova (+373)Monaco (+377)Mongolia (+976)Montenegro (+382)Montserrat (+1)Morocco (+212)Mozambique (+258)Myanmar (Burma) (+95)Namibia (+264)Nauru (+674)Nepal (+977)Netherlands (+31)New Caledonia (+687)New Zealand (+64)Nicaragua (+505)Niger (+227)Nigeria (+234)Niue (+683)Norfolk Island (+672)North Macedonia (+389)Northern Mariana Islands (+1)Norway (+47)Oman (+968)Pakistan (+92)Palau (+680)Palestine (+970)Panama (+507)Papua New Guinea (+675)Paraguay (+595)Peru (+51)Philippines (+63)Poland (+48)Portugal (+351)Puerto Rico (+1)Qatar (+974)Réunion (+262)Romania (+40)Russia (+7)Rwanda (+250)Samoa (+685)San Marino (+378)São Tomé & Príncipe (+239)Saudi Arabia (+966)Senegal (+221)Serbia (+381)Seychelles (+248)Sierra Leone (+232)Singapore (+65)Sint Maarten (+1)Slovakia (+421)Slovenia (+386)Solomon Islands (+677)Somalia (+252)South Africa (+27)South Korea (+82)South Sudan (+211)Spain (+34)Sri Lanka (+94)St. Barthélemy (+590)St. Helena (+290)St. Kitts & Nevis (+1)St. Lucia (+1)St. Martin (+590)St. Pierre & Miquelon (+508)St. Vincent & Grenadines (+1)Suriname (+597)Svalbard & Jan Mayen (+47)Sweden (+46)Switzerland (+41)Taiwan (+886)Tajikistan (+992)Tanzania (+255)Thailand (+66)Timor-Leste (+670)Togo (+228)Tokelau (+690)Tonga (+676)Trinidad & Tobago (+1)Tristan da Cunha (+290)Tunisia (+216)Turkey (+90)Turkmenistan (+993)Turks & Caicos Islands (+1)Tuvalu (+688)U.S. Virgin Islands (+1)Uganda (+256)Ukraine (+380)United Arab Emirates (+971)United Kingdom (+44)United States (+1)Uruguay (+598)Uzbekistan (+998)Vanuatu (+678)Vatican City (+39)Venezuela (+58)Vietnam (+84)Wallis & Futuna (+681)Western Sahara (+212)Yemen (+967)Zambia (+260)Zimbabwe (+263)Phone Type *MobileLandline/OtherKeep in mind: We'll do our best to call you, but we still might email you if that's the quickest way to give you help.Select a Google Ads Customer ID *If you are an agency or someone who manages multiple Google Ads accounts, please do not enter the Customer ID for your Google Ads Manager Account. Please select the Customer ID for the individual account. Learn how to find your Google Ads customer ID.Select a Google Ads Customer IDWebsitee.g. http://www.example.comSample keywords from one of your campaigns *Please enter one or more sample keywords.Please enter the following billing details:Street address *Please enter a valid billing address.ZIP/Postal code *Please enter a valid billing address.City *Please enter a valid billing address.Please select your billing country *Select oneAscension IslandAndorraUnited Arab EmiratesAfghanistanAntigua and BarbudaAnguillaAlbaniaArmeniaAngolaAntarcticaArgentinaAmerican SamoaAustriaAustraliaArubaAland IslandsAzerbaijanBosnia and HerzegovinaBarbadosBangladeshBelgiumBurkina FasoBulgariaBahrainBurundiBeninSaint BarthelemyBermudaBruneiBolivia, Plurinational State ofBonaire, Sint Eustatius and SabaBrazilBahamasBhutanBouvet IslandBotswanaBelarusBelizeCanadaCocos (Keeling) IslandsCongo - Democratic Republic ofCentral African RepublicCongoSwitzerlandCote d’IvoireCook IslandsChileCameroonChinaColombiaClipperton IslandCosta RicaCubaCape VerdeCuracaoChristmas IslandCyprusCzech RepublicGermanyDiego GarciaDjiboutiDenmarkDominicaDominican RepublicAlgeriaCeuta & MelillaEcuadorEstoniaEgyptWestern SaharaEritreaSpainEthiopiaFinlandFijiFalkland Islands (Islas Malvinas)Micronesia - Federated States ofFaroe IslandsFranceGabonUnited KingdomGrenadaGeorgiaFrench GuianaGuernseyGhanaGibraltarGreenlandGambiaGuineaGuadeloupeEquatorial GuineaGreeceSouth Georgia and the South Sandwich IslandsGuatemalaGuamGuinea-BissauGuyanaHong KongHeard Island and McDonald IslandsHondurasCroatiaHaitiHungaryCanary IslandsIndonesiaIrelandIsraelIsle of ManIndiaBritish Indian Ocean TerritoryIraqIslamic Republic of IranIcelandItalyJerseyJamaicaJordanJapanKenyaKyrgyzstanCambodiaKiribatiComorosSaint Kitts and NevisNorth KoreaKoreaKuwaitCayman IslandsKazakhstanLao People's Democratic Republic (Laos)LebanonSaint LuciaLiechtensteinSri LankaLiberiaLesothoLithuaniaLuxembourgLatviaLibyan Arab JamahiriyaMoroccoMonacoRepublic of MaldovaMontenegroSaint MartinMadagascarMarshall IslandsNorth MacedoniaMaliMyanmarMongoliaMacaoNorthern Mariana IslandsMartiniqueMauritaniaMontserratMaltaMauritiusMaldivesMalawiMexicoMalaysiaMozambiqueNamibiaNew CaledoniaNigerNorfolk IslandNigeriaNicaraguaNetherlandsNorwayNepalNauruNiueNew ZealandOmanPanamaPeruFrench PolynesiaPapua New GuineaPhilippinesPakistanPolandSaint Pierre and MiquelonPitcairnPuerto RicoWest BankPortugalPalauParaguayQatarReunionRomaniaSerbiaRussiaRwandaSaudi ArabiaSolomon IslandsSeychellesSudanSwedenSingaporeSaint HelenaSloveniaSvalbard and Jan MayenSlovakiaSierra LeoneSan MarinoSenegalSomaliaSurinameSouth SudanSao Tome and PrincipeEl SalvadorSint MaartenSyriaSwazilandTristan da CunhaTurks and Caicos IslandsChadFrench Southern TerritoriesTogoThailandTajikistanTokelauTimor-LesteTurkmenistanTunisiaTongaTurkeyTrinidad and TobagoTuvaluTaiwanUnited Republic of TanzaniaUkraineUgandaUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanHoly See (Vatican City State)Saint Vincent and the GrenadinesBolivarian Republic of VenezuelaBritish Virgin IslandsUnited States Virgin IslandsVietnamVanuatuWallis and FutunaSamoaKosovoYemenMayotteSouth AfricaZambiaZimbabweDo you have single or multiple Google Ads account(s)? *SingleMultiple (not under MCC)I am an MCCAre you advertising your own business? *YesNoI manage account(s) for client(s)AffiliateOther:Who pays for the Google Ads account(s)? If not yourself, please explain. *Your Google Ads payment option *Select oneCredit or Debit CardInvoicingDirect DebitBank TransferGoogle Ad GrantsOtherDate of last paymentPlease enter a date of payment.What country(ies) does your business serve? *Select oneUnited Arab EmiratesArgentinaAustriaAustraliaBelgiumBulgariaBrazilCanadaSwitzerlandChinaCyprusCzech RepublicGermanyDenmarkEstoniaSpainFinlandFranceUnited KingdomGreeceHong KongCroatiaHungaryIndonesiaIrelandIsraelIndiaIcelandItalyJapanKenyaKoreaLithuaniaLuxembourgLatviaMaltaMexicoMalaysiaNigeriaNetherlandsNorwayNew ZealandPhilippinesPolandPortugalRomaniaSerbiaRussiaSwedenSingaporeSloveniaSlovakiaThailandTokelauTurkeyTaiwanUkraineUnited States of AmericaVietnamSouth AfricaPlease provide a brief description of your business. *Example: My site sells clothing online to consumers in the UK. Information regarding client-agency relationship Domain ownershipAdd more details on the domains being advertised in your account Summary of the issue *Please be as detailed as possible.Submit an attachmentThis field is required.Submit https://myaccount.google.com/privacypolicy?hl=$0 Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service. Additional info OK Your email has been sent to our team! Due to the preventative measures being taken for our support specialists in light of COVID-19, it may take longer than usual to respond to your support request. We apologize for any inconvenience this may cause, and we’ll send you a reply as soon as we can.