Account suspension due to violation of Terms & Conditions

Your Google Ads account has been suspended as a result of problems with billing information or violations of our advertising policies. As a result, your ads are not running.

Before continuing, please review our advertising policies to make sure you understand all requirements.

If you would like to appeal the suspension of your account, please fill out the form below. A specialist will be assigned to your case, and you will receive a response within 3-5 business days. All information that you provide must be correct in order for us to review your account suspension.

While awaiting a response, please do not create new accounts as they will also be suspended.

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Please use a valid email id of the format example@abc.com
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Include email address(es) of those you would like to CC on this submission, separated by commas if there are multiple.
Keep in mind: We'll do our best to call you, but we still might email you if that's the quickest way to give you help.
If you are an agency or someone who manages multiple Google Ads accounts, please do not enter the Customer ID for your Google Ads Manager Account. Please enter the Customer ID for the individual account. Learn how to find your Google Ads customer ID.
Please enter one or more sample keywords.

Please enter the following billing details:
Please enter a valid billing address.
Please enter a valid billing address.
Please enter a valid billing address.
Please enter a date of payment.
Example: My site sells clothing online to consumers in the UK.
Please be as detailed as possible.
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Some account and system information will be sent to Google. We will use the information you give us to help address technical issues and to improve our services, subject to our Privacy Policy and Terms of Service.
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