Local Services Support

* Required field

Please select the area of support *
Please use this option to contact the Local Services Photo Support team if you are a provider that has questions about Local Services photos or are experiencing issues uploading photos.
Please answer the questions below to the best of your ability. The Local Services reviews team will evaluate your request based on your responses and send a decision to the email address you provide.
Some of the reviews that show on your Local Services profile may have been imported from your Google My Business profile, and cannot be modified or removed by the Local Services team.
Decisions made by the reviews team will stand, and no further appeals for the review(s) in question will be processed.

If you are an agency or someone who manages multiple Google Ads accounts, please do not enter the Customer ID for your Google Ads Manager Account. Please enter the Customer ID for the individual account. Learn how to find your Google Ads customer ID.

Please use the format xxx-xxx-xxxx

Please use a valid email id of the format example@abc.com
What can we help you with? *
e.g. San Francisco, CA
e.g. San Francisco, CA
Have you already attempted to resolve your issue with the provider directly? *
When you submit this Google Guarantee reimbursement request, Google will verify that you used Local Services to contact the provider by reviewing Local Services' call logs to identify your phone call to the provider.
Please enter the first and last name of the person who booked the service 
Keep in mind: We'll do our best to call you, but we still might email you if that's the quickest way to give you help.
Please enter the best contact phone number we may reach you at.
Please enter the name of the business related to this Google Guarantee  request for reimbursement.
Please try to be as specific as possible (e.g. deep carpet cleaning). 
Please describe the issue that occurred as specific as possible.
Eg. invoice, bank statement, etc 
Eg. invoice, bank statement, etc
Please reach out to the provider directly to resolve your issue before submitting a Google Guarantee claim
Please include your primary business city and state (e.g. San Francisco, CA)
Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service.
Additional info