You can cancel your Google Ads account at any time. After cancelling, you will receive a refund within 4 - 12 weeks for any credit left in your account. The processing time varies depending on your payment method. Learn more about Cancelling your Google Ads account.
This article explains how to cancel your Google Ads account and request a refund.
In this article
Instructions
Cancel your account
- Go to Preferences within the Admin menu
.
- Open the Account Status section.
- Select Cancel my account.
- After you give your confirmation, your account status will change to "Canceled."
After canceling your account, a refund will be processed automatically for the balance remaining in your account. The processing time depends on your payment method. You can go to the Summary page to check the details and status of your refund.
Check the payment method
- Go to Settings within the Billing menu
.
- Open the Payment methods section to find out your payment method.
- Refer to the table below to find out how long it takes to process your refund, based on your payment method.
| Payment method | Refund processing time |
| Credit card | 2–3 weeks* |
| Bank transfer | 3–4 weeks |
| SEPA (direct debit) | 8 weeks |
* Excludes the amount of time that the credit card company takes to process your request
Additional considerations
If you don't receive your refund within the expected timeframe, contact your bank or payment provider or reach out to Google Ads support.
Argentina, Brazil, Mexico, South Korea and Ukraine: Local forms of payment (for example, Boleto, Banelco, OXXO, etc.) can be refunded after you provide your bank account details to make sure that your refund is processed. The estimated processing time is about 4 weeks.
