Connect with Google Ads on social media
Google Ads has various social media and community support platforms to help you stay on top of all major Google Ads updates.
Support is available 24 hours a day, 5 days a week to help with troubleshooting questions, product feedback, and other requests. The Google Ads Social team strives to answer your questions as quickly as possible and are able to answer most questions within one hour.
For help with Google Ads, you can tweet, comment, or message the Google Ads Social team using Twitter (@GoogleAds), Facebook (@ENGoogleAds), Google+ (+GoogleAds), or YouTube (@GoogleAds).
How to get in touch
Send a message by mentioning @GoogleAds (Twitter) or posting to our page (Facebook, Google+, and YouTube). For security reasons, don’t share identifying personal information (ex: customer ID, email, password, phone number) over the channel.
If you have a general question or feedback about a Google Ads feature, the team will be able to answer it without these details. If you’re experiencing an account issue that needs more investigation, you’ll be sent to a secure form where you can provide your account details.
If you need help over the weekend or want to discuss strategy with other advertisers, you can post and answer questions in the Google Ads Community. You can also register and tune in for Google Partners weekly live streams.