About the search terms report
Use the search terms report to see how your ads performed when triggered by actual searches within the search network. This article describes the search terms report and how to use it. For instructions on how to view and understand the search terms report, jump to View the search terms report.
Use the search terms report to identify new search terms with high potential and add them to your keyword list. Look for search terms that aren't as relevant to your business and add them as negative keywords. This can help you avoid spending money showing your ad to people who aren't interested in it.
What's the difference between a search term and a keyword? A search term is the exact word or set of words a customer enters when searching on Google.com.au or one of our search network sites. A keyword is the word or set of words that Google advertisers create for a given ad group to target your ads to customers.
David is looking to buy a Valentine’s Day bouquet online. He types 'red roses' into the search box on Google.com.au. 'Red roses' is the search term. Let's say that you're the owner of an online flower business. Because you have included the word 'roses' as a keyword in your Google Ads campaign, your ad may be eligible to show on David’s search results page.
The search terms report is a list of search terms that people have used and that resulted in your ad being shown and clicked. Depending on your keyword matching options, the search terms listed might be different to your keyword list.
The 'Match type' column tells you how closely the search terms that triggered your ads on Google are related to the actual keywords in your account. By seeing which match types are working well for which keywords and searches, you can refine match types for all your keywords so that only the right searches cause your ad to show. The 'Keyword' column tells you which of your keywords matched someone’s search term and triggered your ad. This column does not show by default. To learn how to modify columns, skip to View the search terms report.
How the search term match type is determined
To help you understand how the search term match type is determined, we'll use the following example:
|Ad group A||Exact match keyword [purple flowers]|
|Ad group B||Phrase match keyword "purple flowers"|
|Ad group C||Broad-match keyword purple flowers|
Bearing these ad groups and keywords in mind, we'll use the table below to show you how different search terms that triggered your ads on Google are related to your keywords. Note that when the search term match type is a close variation, it will be indicated in the 'Match type' column. Close variants can include misspellings, singular and plural forms, acronyms, stem words (such as 'floor' and 'flooring'), abbreviations, accents and variants of your keyword terms that have the same meaning.
Bear in mind that a search term match type listed in your report might not be the same as the match type you've selected for the keyword that triggered the ads. This is because keywords with broader match types can still match search terms in narrower ways. For example, if someone searched for purple flowers and your broad-match keyword purple flowers triggered your ad, the search terms match type would be exact match, even though in your ad group purple flowers is broad-match.
|Your keyword||Customer's search term||Search term match type||Reason for search term match type|
|[purple flowers]||purple flowers||Exact match||The search term exactly matches your exact match keyword from ad group A.|
|[purple flowers]||purple flowrs||Exact match (close variant)||The search term is a close variant (same meaning and intent) of your exact match keyword from ad group A.|
|"purple flowers"||purple flowers||Exact match||The search term exactly matches your phrase match keyword from ad group B.|
|"purple flowers"||free purple flowers||Phrase match||The search term contains your phrase match keyword from ad group B.|
|"purple flowers"||free purple flowrs||Phrase match (close variant)||The search term is a close variant (same meaning and intent) of your phrase match keyword from ad group B.|
|purple flowers||purple flowers||Exact match||The search term exactly matches your broad-match keyword from ad group C.|
|purple flowers||free purple flowers||Phrase match||The search term contains your broad-match keyword from ad group C.|
|purple flowers||pink flowers||Broad-match||The search term is a variation of your broad-match keyword from ad group C.|
Manage your keywords based on search terms data
Use your search terms data to make changes to your keywords that can have a positive impact on your performance. Here are some ideas:
- Add high-performing search terms to your ad group as keywords. Consider adjusting your bids as well, since search terms appearing in the search terms report are already receiving traffic. Therefore, adding those terms as keywords shouldn't do much unless paired with changes to bids, ad text or both.
- If a search term isn't relevant enough to the products or services that you offer, add it as a negative keyword. This will help keep your ad from showing to people who are looking for something that you don’t sell. For example, if you sell spectacles and you see that the search term 'wine glasses' is triggering your ads, you might want to add 'wine' as a negative keyword.
- Select the correct match type (e.g. broad-, phrase, exact or negative) for existing keywords. The 'Match type' column can help you understand how keyword match type is affecting your ad performance.