Sometimes, you might find a “pending” status next to certain information on your Billing pages. If you do, it generally just means that we’re verifying changes to your account or awaiting an action from you.
When your account information is updated, we double-check this information and might ask you to confirm the changes. Some examples of this might include:
- Verifying your business name, address, and tax information before we approve your account for monthly invoicing.
- Asking you to approve changes a sales representative makes on your behalf before we update your account.
Reviews usually take 3-5 business days. Be sure to check your email or check with the primary billing contact in case we're waiting for a response from you to complete the review.
For more information about the nature of a review, select Details button next to the alert that shows you have information pending review.
