Share images of your screen

If you'd like to take a snapshot of what you're seeing on your computer screen (screenshot), it's a simple process that can even help the Google Ads team troubleshoot your questions if you're having issues with your account. Here's what you do:

Google Chrome

  1. Visit the Google Chrome store and Add to Chrome the Save to Google Drive Chrome extension.
  2. When on the relevant web page in Chrome, launch Save to Google by clicking on its icon.
  3. You can save a copy of the resulting PNG to your local drive by clicking on the link to the saved copy on Google Drive, and then click the Download icon.

Microsoft Windows

  1. Bring the browser window to be captured to the foreground.
  2. Hold the 'Alt' key and press the 'Print Screen' key (often just labeled 'Prt Sc') on your keyboard.
  3. Open an image editing application such as MS Paint program under Start > Accessories.
  4. Paste the captured image into the application.
  5. Save the image as a JPEG (.JPG) file.

macOS

  1. Bring the browser window to be captured to the foreground.
  2. Press Command+Shift+3. This will save the image to your desktop as a .PNG file.

You can then keep the image for reference or attach it to an email message.

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