Regulatory Information

Product & Safety Information for Glass™ Enterprise Edition

Safety, regulatory, recycling, and handling information for Glass Enterprise Edition and Glass Enterprise Edition accessories sold by Google


IMPORTANT SAFETY INFORMATION—READ BEFORE USING GLASS


Read all of these safety warnings before using Glass Enterprise Edition (“Glass”) or its accessories. Your failure to follow these safety warnings could cause serious personal injury or property damage.

Avoid distraction. Using Glass when performing certain activities can distract you and create a dangerous situation for you or others. Do not perform tasks on Glass that would prevent you from concentrating on the activity at hand or from paying attention to your surroundings.

Heat and prolonged heat exposure. Electronics produce heat so some heat is normal, but if Glass becomes uncomfortable to wear or you notice redness or other irritation in the area where Glass contacts your skin, remove and power off Glass and wait for the device to return to a comfortable temperature before resuming use. If you continue to experience discomfort, stop using Glass and consult with your physician. Prolonged heat exposure may cause burning, blistering, or other damage to your skin. Glass, its power adapter and the Enterprise Edition Wearable Battery Pack may become warm when plugged into a power source so don’t sleep on them or cover them with anything while plugged in. Take special care if you have a condition that prevents you from detecting heat against your body.

Battery. Glass and the Enterprise Edition Wearable Battery Pack each contain a lithium–ion battery. Puncturing, incinerating, deforming, bending, heating, modifying, attempting to insert foreign objects into these batteries, shorting the contacts, trying to disassemble, or exposing the batteries to water or extreme temperatures (below -10°C (14°F) or above 60°C (140°F) for storage or use and below 0°C (32°F) or above 45°C (113°F) while charging), may damage the battery which may result in explosion, fire and injury or property damage. Do not attempt to replace the Glass battery or the battery in the Enterprise Edition Wearable Battery Pack yourself. Call Glass Support at US (844) 442-8689 or for Europe 0800 0260659 for battery service & recycling. Batteries must be recycled or disposed of separately. Don’t incinerate the batteries.

Hearing damage. Listening to sound at high volumes can damage your hearing. To prevent possible hearing damage or other hazards, do not listen to your Enterprise Edition Stereo Earbuds at high volume levels for long periods of time.

Minimum age. Glass is not designed for children under age 14. To avoid possible breakage, injury from misuse, and harm to developing vision, do not let children under 14 use or handle Glass.

Potential safety conditions. Do not use Glass, the Wearable Battery Pack or any other Enterprise Edition Glass accessories sold by Google if they become damaged. Avoid dropping Glass or the Wearable Battery Pack on the ground or other hard surfaces, exposing Glass or the Wearable Battery Pack to liquids, bending or crushing. Prior to use, always inspect Glass and the Wearable Battery Pack for signs of damage, such as fissures in the device body, exposed electrical components, or cracks, bubbling, or chipping within the Glass display. Damage to the battery and electrical circuitry could cause the device to malfunction, creating a risk of excessive heat emission, explosion, electric shock, or fire.

Charging safety. To reduce the risk of electric shock, fire, personal injury or property damage:

  • To charge Glass, only use the charger provided with Glass, a replacement charger for Glass provided by Google or the Enterprise Edition Wearable Battery Pack. To charge the Enterprise Edition Wearable Battery Pack only use the charger provided with Glass or a replacement charger for Glass provided by Google.
  • Stop using any power cable, charger or Enterprise Edition Wearable Battery Pack that shows physical signs of damage or that during use exhibits signs of damage or failure, such as excessive heat emission, smoke, or sparks.
  • Do not plug in the charger, the Enterprise Edition Wearable Battery Pack or power cable while your hands, charger, or power cable are wet. Don’t charge Glass if it is wet.
  • Keep Glass, the cable and power adapter in a well ventilated area while charging.
  • Be sure the USB A plug is fully inserted into the adapter before charging.

Glass and Prescription Frames for Glass. Glass can be paired with Prescription Frames for Glass (Avella, Sajama, and 3M™ Safety Prescription Frame) which can be retrofitted with prescription lenses. Use only Prescription Frames for Glass with Glass. Optician Instructions to assist in fitting prescription lenses for Avella and Sajama can be found at https://support.google.com/glass/answer/6397030. It is highly recommended that only 3M retrofit the 3M Safety Prescription Frame with safety rated prescription lenses to ensure that they still meet all applicable safety standards after retrofitting is complete. More safety information about the 3M Safety Prescription Frame can be found in the User Instructions for the 3M™ Safety Prescription Frames for Glass which are included with the frame. Users may require time to become accustomed to using Glass with Prescription Frames for Glass and/or prescription lenses.

Habituation to Glass. New Glass users should increase wear time slowly to habituate to the optical display. The habituation period to Glass when paired with spectacle frames may take a bit longer, usually between 1 and 2 weeks. Expect a longer habituation period for higher prescriptions and if you wear progressive lenses with Glass.

Glass and 3M Safety Shields. If you feel eye strain or get a headache while wearing Glass, take a break from using Glass. To avoid discomfort, take regular breaks and use Glass in well-lit conditions without excessive sunshine. If discomfort persists, stop using Glass and consult with your physician. Recurring symptoms could be a sign of a more serious underlying medical condition.

Eye discomfort. If you feel eye strain or get a headache when using Glass, this is your body telling you to take a break from using Glass. To avoid discomfort, take regular breaks and use Glass in well-lit conditions without excessive sunshine. If discomfort persists, stop using Glass and consult with your physician. Recurring symptoms could be a sign of a more serious underlying medical condition.

Situate Glass properly. When using Glass, the Glass display should be located just above the line of sight of your right eye. If positioned improperly, Glass may obstruct your vision and lead to an accident. If the Glass display sits too low, you may tend to tilt your head up when viewing straight ahead. This can cause neck strain as well as blurry vision if you are wearing Glass with prescription lenses.

Protecting Glass when adjusting eyewear. Before making any eyewear adjustments, detach Glass from the eyewear. Eyewear adjustments may involve bending, the use of external heat sources, or other manipulations that, if performed with Glass attached, could damage Glass and create a risk of explosion or fire.

Do not use in an explosive atmosphere or flammable environment. Do not use or charge Glass or the Wearable Battery Pack in an explosive atmosphere, any area where a spark could ignite a fire or cause an explosion, or while handling a flammable substance. Always look for and follow posted safety instructions. Glass and the Enterprise Edition Wearable Battery Pack are certified to IEC 60950-1 and are suitable for consumer use only. Glass and the Enterprise Edition Wearable Battery Pack are not intended for industrial uses and do not comply with IEC 60079 or other safety standards applicable to industrial applications.

Do not use in situations where fail-safe performance is required. Glass is not designed, manufactured, or intended for use in hazardous environments requiring fail-safe performance in which the failure of Glass could lead directly to death, personal injury, or severe physical or environmental damage.

Obey applicable laws and restrictions. Do not use Glass in a place or manner not permitted. Many jurisdictions have passed laws limiting the use of mobile devices while driving a motor vehicle. You should understand and comply with these laws. In addition, some venues restrict the use of devices with recording capabilities. Hospitals and other venues may restrict the use of WiFi and Bluetooth-enabled devices. You may also be in certain places where those around you don't feel comfortable being photographed or captured on video. Always consider your surroundings—just like you would with a cell phone.

Personal medical devices. Glass and its power cable contain magnets. When in operation, Glass also emits electromagnetic energy. All of the above may interfere with the operation of pacemakers and other implantable medical devices. If you have an implanted medical device, contact your medical device manufacturer and/or physician to make sure it’s okay to use Glass. In addition, to minimize the likelihood of potential interference, keep Glass and its accessories away from your implanted medical device (for example, don’t carry Glass in your chest pocket if you have a pacemaker).

Glass Not a Medical Device. Glass is not a medical device and is not designed or intended for use in the diagnosis, treatment, cure, mitigation or prevention of disease or other conditions.

Medical Devices. Google’s Prescription Frames for Glass may be regulated as medical devices in certain jurisdictions and are listed with the appropriate regulatory authorities in the United States, Canada, and the European Union. Google’s Prescription Frames for Glass should not be sold in any other jurisdictions.

Radio Frequency Interference; Use in Aircraft. Glass is designed, manufactured and tested to comply with regulations regarding radio frequency emission, however those emissions can negatively affect the operation of other electronic equipment. Observe signs that prohibit use of electronic devices (such as in hospitals). Only use Glass in accordance with instructions provided by the airline.

Magnetically-sensitive storage media. Because Glass and its power cable contain magnets, do not place any media that contains magnets or is sensitive to magnetism, such as credit cards, bank cards, audio/videotapes, or magnetic memory devices, near these items, as you may lose information stored on that media.

Developer mode. Any modifications to the operating system or the use of software that does not use standard, documented APIs provided by Google may cause Glass to malfunction. Modifications may also void any warranty that may otherwise apply and legal authority to operate the device.

Accessories. When using eyewear or other accessories with Glass, carefully read and follow any safety warnings that accompany those accessories.

Repair. Neither Glass, the Wearable Battery Pack, nor any of the other Enterprise Edition accessories sold by Google contain any parts that you can service yourself—repairs should only be made by an authorized technician. Unauthorized repairs or modifications could result in permanent damage to the equipment, and may affect your warranty coverage and the authority to operate under applicable regulations. For service call Glass Support at US (844) 442-8689 or for Europe 0800 0260659.


Regulatory Notices

Radio Frequency

This device meets the U.S. Federal Communications Commission's (FCC) requirements for exposure to radio waves and is designed and manufactured not to exceed the FCC's emission limits for exposure to radiofrequency (RF) energy. The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg.

Manufacturer

Glass was designed by Google Inc. of 1600 Amphitheatre Parkway, Mountain View, California 94043 and assembled in California.

E-label Information

To access regulatory e-label information on Glass, using Glass, navigate to the settings menu, select regulatory information, and then scroll left and right to view device e-labels.

US Regulatory Notices

Note on interference in a residential installation

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device complies with parts 2 and 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device without the manufacturer’s express approval may void the user’s authority to operate the equipment.
Model number: GG1 FCC ID: A4R-GG1 Responsible Party: Google Inc.,1600 Amphitheatre Parkway, Mountain View, California 94043, 650.253.0000.

Industry Canada (IC) Notices

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Under Industry Canada regulations, the radio transmitter(s) in this device may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.

CAN ICES-3 (B)/NMB-3(B) IC: 10395A-GG1

Avis D’industry Canada (IC)

Cet appareil est conforme aux normes CNR exemptes de licence d’Inustrie Canada. Le fonctionnement est soumis aux deus conditions suivantes: (1) cet appareil ne doit pa provoquer d’interferences et (2) cet appareil doit accepter toute interference, y compris celles susceptibles de provoquer un fonctionnement non souhaite de l’appareil.

Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.

La puissance de sortie émise par l’appareil de sans fil est inférieure à la limite d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez l’appareil de sans fil de façon à minimiser les contacts humains lors du fonctionnement normal.

CAN ICES-3 (B)/NMB-3(B) IC: 10395A-GG1

WARRANTY INFORMATION

Warranty information is available here.