Notification

Thank you for over a decade of innovation and partnership. As of March 15, 2023, we will no longer sell Glass Enterprise Edition. We will continue supporting Glass Enterprise Edition until September 15, 2023. For more information, visit the Announcement FAQ.

Diese Seite ist derzeit nicht in Ihrer Sprache verfügbar. Sie können unten auf der Seite eine andere Sprache auswählen. Alternativ lässt sich jede beliebige Webseite mit der integrierten Übersetzungsfunktion von Google Chrome in eine Sprache Ihrer Wahl übersetzen.

Glass Enterprise Edition Announcement FAQ

Last updated: March 15, 2023

As of March 15, 2023, we will no longer sell Glass Enterprise Edition. We will continue supporting Glass Enterprise Edition as described in the FAQs below until September 15, 2023.

The following article includes answers to common questions and will be updated as new information becomes available.

Frequently asked questions

Q: Will my Glass Enterprise Edition device still work? If so, for how long?
A: Yes. After September 15, 2023, you will continue to be able to use the Glass Enterprise Edition device and existing software. No software updates from Google are planned.

Q: Will the pre-installed Meet on Glass app continue to work?
A: The pre-installed Meet on Glass app will not receive ongoing support from Google after September 15, 2023, and the app may stop working at any time after September 15, 2023.

Q: If my device breaks, will you fix or replace it? If so, for how long?
A: Google will continue to replace devices under the existing process until September 15, 2023. Please contact your distributor / reseller to submit a replacement request on your behalf.

Q: If there is a software bug, will you fix it? If so, for how long?
A: Google provides system images for Glass Enterprise Edition, and third parties are responsible for developing and maintaining apps. No software updates from Google are planned. However, the latest system images will remain available on the System images page, and through the OTA update process, until at least April 1, 2024.

Search
Clear search
Close search
Main menu
6383005544265913956
true
Search Help Center
true
true
true
true
true
83185
false
false