Dec 11, 2024
gemini app activity not currently available for your account type
I've been through a bunch of documented troubleshooting I will list what I can;
The account is not a workplace account
The user is over 18
The users country is supported
All other accounts used by the user function as expected
The same error is encountered on separate devices
Web and App Activity is all enabled
The account is not associated with a family link
Informational notification.
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Last edited Dec 12, 2024
User 7162750869755136612 said:
Here is what I see on the app, from what I remember it was exactly the same on the desktop web browser
Let the developers know about this issue:
- Launch the Gemini app on your Android phone.
- At the top, select your Profile picture or initial, then tap Feedback followed by Get started.
- Share your thoughts on the Gemini mobile app. You may attach a screenshot to clarify the issue further.
- Finally, tap Send feedback.by, tap Send feedback.
Thanks
Fred
Last edited Dec 14, 2024
Original Poster User 7162750869755136612 marked this as an answer
All Replies (9)
Dec 14, 2024
Dec 13, 2024
Dec 14, 2024
Kindly wait for a working answer like the rest of us.
welcome to Gemini app forum![]()
- Go to Google Account Settings.
- Navigate to Data & Personalization > Activity Controls.
- Ensure that Web & App Activity is turned on for your main account.
- Check Manage Activity to see if there are any restrictions on the Gemini app data.
also you ca clear cache sometimes help to solve problems
also Make sure Gemini has all necessary permissions on your device, especially for collecting activity data:
- Go to Settings > Apps > Gemini > Permissions.
- Ensure Storage, Location, and any other required permissions are granted.
i wish those steps will help
if you like my answer please recommended and if you have feedback am happy to hear from you 🏅
Dec 14, 2024
Your path is outdated, I stated that web and app activity is enabled, clearing the Gemini app cashe wouldn't fix an issue with only one account or the same account on a different device, changing the settings/ permissions in the Gemini app also wouldn't work for the same reason.
I can tell from your slightly broken English that you have just copied common fixes for a similar issue. The most useful feedback I can give you is that if you have nothing to add, don't bother.
Really putting that silver product expert badge to good use 🥈
Do a Screenshot of what you are seeing please.
Click on attach image icon.
Please insure no personal information is included.
Fred
User 7162750869755136612 said:
Here is what I see on the app, from what I remember it was exactly the same on the desktop web browser
Let the developers know about this issue:
- Launch the Gemini app on your Android phone.
- At the top, select your Profile picture or initial, then tap Feedback followed by Get started.
- Share your thoughts on the Gemini mobile app. You may attach a screenshot to clarify the issue further.
- Finally, tap Send feedback.by, tap Send feedback.
Thanks
Fred
Last edited Dec 14, 2024
Original Poster User 7162750869755136612 marked this as an answer
Last edited Dec 16, 2024
I have escalated your issue to the Gemini Apps team for further investigation.
Fred
Dec 17, 2024
Dec 17, 2024
I observed that i can't enable some settings, like personalized ads and some kind of history of something...and i dug into settings until i saw that my age is not confirmed, like i don't have over 18 years old :))) i confirmed it, aaaaand voilaaaa! Everything i wanted to turn on or off, is available! :))) very strange thing but give it a try and tell me if it workwed mates!