Dec 1, 2024
Gemini/Assistant stops responding on Pixel 9 Pro XL
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Last edited Dec 1, 2024
* Ensure your phone is running the latest Android version and that the Google app is up-to-date.
* Disable and Re-enable Gemini:
* Go to Settings > Google > Assistant.
* Disable Gemini and then re-enable it.
* Try a Different Google Account:
* If you have multiple Google accounts, try switching to another one and see if Gemini works.
* Report the Issue to Google:
* You can report the issue to Google through the Google Feedback tool or by contacting Google Support directly.
If none of these solutions work, it might be a good idea to contact Google Support directly for further assistance. They may be able to provide more specific troubleshooting steps or even a software update to fix the issue.
I hope this helps! Let me know if you have any other questions.
Silver Product Expert Mário Lúcio recommended this
All Replies (2)
Dec 1, 2024
* Ensure your phone is running the latest Android version and that the Google app is up-to-date.
* Disable and Re-enable Gemini:
* Go to Settings > Google > Assistant.
* Disable Gemini and then re-enable it.
* Try a Different Google Account:
* If you have multiple Google accounts, try switching to another one and see if Gemini works.
* Report the Issue to Google:
* You can report the issue to Google through the Google Feedback tool or by contacting Google Support directly.
If none of these solutions work, it might be a good idea to contact Google Support directly for further assistance. They may be able to provide more specific troubleshooting steps or even a software update to fix the issue.
I hope this helps! Let me know if you have any other questions.
Silver Product Expert Mário Lúcio recommended this
1. **Check for updates:** Make sure your Pixel 9 Pro XL and the Gemini/Assistant app are both running the latest versions. Updates often include important bug fixes and enhancements.
2. **Disable and re-enable Gemini/Assistant:** Disabling and then re-enabling the Gemini/Assistant app can help refresh it and potentially resolve any issues. To do this, go to **Settings** > **Apps** > **Gemini/Assistant**, and disable the app. After a moment, re-enable it.
Keep us posted.
Fred