Get help with your shopping in Gemini Apps

You can use Gemini Apps as your personal AI-powered shopping assistant. Gemini uses information from Google’s Shopping Graph to help you find products, compare options, and make purchase decisions.

What you need

To get help with your shopping in Gemini Apps, you need to:

Important:

Currently this feature

  • is only available for signed in users in the US, in English.
  • isn’t available in Live chats.
  • isn’t available in Gemini in Google Messages.
  • has started to roll out with eligible merchants with  some restrictions in the types of products it will work with, including those that require ID verification like alcohol or tobacco, and digital goods products that require customization or special delivery requirements.
 

Find & compare products

You can ask Gemini Apps to help you find what you’re looking for.

On gemini.google.com
  1. On your computer, go to gemini.google.com.
  2. Ask Gemini about a product you’re shopping for.

Tip: In Gemini’s response, you can click a product card for more details, like descriptions, reviews, buying options.

With Gemini in Chrome
  1. On your computer, open Chrome.
  2. At the top of your browser, click Gemini in Chrome .
  3. In Gemini in Chrome, ask it about a product you’re shopping for.

Tip: In Gemini’s response, you can click a product card for more details, like descriptions, reviews, buying options, and more. This opens on a new tab.

Examples

To begin your shopping journey with Gemini, simply use natural language prompts such as:

  • "Find me a new laptop for college under $800."
  • "Compare the [Product A] headphones with the [Product B] headphones."
  • I want to find a new carry-on suitcase.  Help me compare options by weight, material and price.

How Gemini Apps help you discover or compare products

When you ask Gemini Apps about products, you can get:

  • Visually-rich results: Gemini Apps can show you product cards awith clear images and key information.
  • Grouping by theme: Gemini Apps can organize products into groups to make it easier to explore related items.
  • Product comparisons: Gemini Apps can compare multiple products based on the aspects you select to help you make an informed decision.
  • Product links: Gemini Apps can give direct links to products.

Make purchases from eligible merchants & manage your orders directly in the Gemini web app

You can buy products from select merchants directly in your Gemini chat

Buy a product directly in your Gemini chat

  1. Go to gemini.google.com.
  2. Ask Gemini about a product you’re shopping for.
  3. In Gemini’s response, click the product you want to buy.
    • There’s a “Buy” button on product listings that are eligible for purchase within the Gemini web app.
  4. Click Buy. This opens the checkout process.
  5. Review your order details.
    • Your payment method and shipping address is prefilled from Google Pay.
  6. Click Pay with GPay.
    • Your payment information is encrypted and kept private as Gemini makes the purchase for you.
    • Any post-purchase follow ups, such as order confirmation emails, will come directly from the merchant.

Find & review your orders

To view orders you’ve made with Gemini:

  1. Go to gemini.google.com.
  2. At the top left, click Menu .
  3. Select My stuff .
  4. Select My orders.

Check order status

Click on an individual order to see details, including:
  • Order status (e.g., Processing, Shipped, Delivered).
  • Merchant information.
  • Order total and payment method used.
  • Order ID.
  • And more.
Important: If you need support with a purchase, such as a cancellation of an order, to  process a return, or to address specific issues with an item, you should directly contact the merchant who you made the purchase from.

 

Privacy & Data

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