Use Gemini Apps with a work or school Google Account

Most users with a work or school Google Account have access to Gemini Apps. Feature availability and how your data is handled depends on your Workspace license. 

In the help center, you will find important notifications and tips about info that differs depending on whether work or school users have access to Gemini Advanced or Gemini Apps with enterprise-grade data protections.

Access & requirements for work or school users

All users in a Google Workspace for Education domain can use Gemini Apps with enterprise-grade data protections. Users with a Gemini for Google Workspace license can use Gemini Advanced.

Compare instead: Gemini Apps for users with a work Google Account

  Users with Gemini Advanced

Users without Gemini Advanced

User Requirements
Plan or license requirement Gemini for Google Workspace user license
  • Education Standard
  • Education Plus
  • Education Fundamentals
Age requirement 18 or over 13 (or the applicable age in your country) or over
Access to Gemini Apps
Gemini web app Yes Yes
Gemini mobile apps Yes (Learn more about using the mobile app) Yes (Learn more about using the mobile app)
Model access

Work & school users may not have access to every model

Current models available for Gemini Advanced Current models available for Gemini Apps
Gemini Advanced features Yes No
Connect to apps

Yes (Learn more about available apps)

Yes (Learn more about available apps)
Supported countries & languages

Gemini web app:

Gemini mobile app:

Gemini web app:

Gemini mobile app:

Terms of Service & data handling
Use terms of service

Google Workspace for Education Terms

Google Workspace for Education Terms
Data protections & how your data may be used
  • Enterprise-grade data protections
  • Your chats and uploaded files in gemini.google.com won’t be reviewed by human reviewers or otherwise used to improve generative AI models.
  • Enterprise-grade data protections
  • Your chats and uploaded files in gemini.google.com won’t be reviewed by human reviewers or otherwise used to improve generative AI models.

Tip: If you’re a Google Workspace administrator, learn how to enable access to Gemini Apps and Gemini Advanced for Workspace users.

How to check what type of Gemini Apps access you have & troubleshoot upgrade error messages

Gemini Advanced is only available with certain Google Workspace licenses. To check if you have access to Gemini Advanced with your work or school account:

  1. Go to gemini.google.com.
    • Make sure you’re signed into your work or school account.
  2. On the homepage, check the upper left.
    • If you find the Gemini logo, without Advanced mentioned, you don't have access to Gemini Advanced.
    • If you find the Gemini Advanced logo, you have access to Gemini Advanced.

Tip: If you don’t have access to Gemini Advanced, your Google Workspace administrator needs to upgrade your license to get access.

User limits without Gemini Advanced

Users without access to Gemini Advanced may have additional limits for how much they can use advanced models and certain features like Deep Research.

If you want Gemini Advanced with a work or school Google Account, your organization needs to upgrade to a Google Workspace license that includes Gemini Advanced. Contact your Google Workspace administrator to request an upgraded license.

Use the Gemini mobile app with a work or school Google Account

How to access the Gemini mobile app

To access the Gemini mobile app with your work or school account, you must have access to Gemini Apps. Check if you have a plan or license that includes access to Gemini Apps.

What you cannot do in the Gemini mobile app

If you are using a work or school Google Account, some Gemini mobile app features aren’t available.

The following features are not available for users with a work or school Google Account:

  • Gemini Live
  • Features that are powered by Google Assistant, such quick voice action features
  • Users with a work or school Google Account cannot delete chats or create public links for chats

These features are not available in the Gemini mobile app for users with a work or school Google Account:

  • Connecting to Google Workspace 
  • Gems
  • File upload

Tip: To use these features, use the Gemini web app.

Troubleshoot error messages in the Gemini mobile app

If you get an error message when you try to access the Gemini mobile app with a work or school account, check the troubleshooting steps below:

  1. Make sure that you have the most recent version of the Gemini app. In your app store settings, check if there’s an upgrade for the Gemini app.
    • If there’s an upgrade available, upgrade to the latest version.
    • If there isn’t an upgrade available, move to step 2. 
  2. Contact your Google Workspace administrator to confirm you have access to Gemini Apps.

Activity for users with a work or school Google Account

Manage & delete Gemini Apps activity

For users with a work or school Google Account and access to Gemini Apps, Gemini Apps Activity is on and can’t be turned off and you can’t delete your Gemini Apps activity.

Gemini Apps Activity is on by default.

  • When you use the Gemini web app or mobile app with your work or school account, Gemini Apps Activity is on by default and conversation history is saved for 18 months.
  • When Gemini Apps Activity is on, it includes activity from the Gemini web and mobile apps. Clearing your Gemini for Google Workspace history from a Workspace app doesn’t affect information saved to Gemini Apps Activity.
  • Your admin controls whether Gemini Apps Activity is turned on and how long conversation history is saved.

Find your Gemini Apps activity

  1. On your computer, go to gemini.google.com.
  2. Click Settings & help and then Activity .
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