Send feedback or report a problem with Gemini Apps

If you get a response that’s inaccurate or that you feel is unsafe, you can give feedback on that response to let us know. If you have a general issue with Gemini Apps, or want to tell us about your experience, you can report a problem.

Give feedback on a response

Important: Users with a work or school account that has a Gemini Business, Gemini Enterprise, or Gemini Education add-on won’t be able to add additional feedback or attach content.

Your feedback helps make Gemini Apps more helpful, accurate, and safe.

  1. Below the response from Gemini Apps, click Good response or Bad response .
  2. Optionally, you can select a reason, enter additional feedback, and choose to not include the last image uploaded before this response with your feedback.
    • Tip: You can help us understand your feedback better when you select a reason. For example, if you select Bad response because it’s unsafe or offensive, selecting Offensive / Unsafe helps us understand your rating.
  3. If you provide additional feedback, click Submit.

Report a problem or send general feedback

  1. On your computer, go to gemini.google.com.
  2. At the bottom, click Help and then Help.
  3. At the bottom of the new panel, click Report a problem.
  4. Enter your feedback. You can choose to add a screenshot to help us better understand the issue.
  5. At the bottom, click Send.

To report a Gemini web app's response for legal reasons:

  1. Below the response, click More and then Report legal issue.
  2. Select the reason you wish to report content.
  3. Follow the on-screen instructions.

How Google uses your feedback

The feedback, associated conversations, and related data are:

  • Reviewed by specially trained teams. Human review is necessary to help identify, address, and report potential problems raised in feedback. In some cases, this is required by law.
  • Used consistent with the Google Privacy Policy. Google uses this data to provide, improve, and develop Google products, services, and machine-learning technologies. This is explained in more detail in our Privacy Policy.
    • For example, we use this data to make Gemini Apps safer. It helps us detect and avoid unsafe requests or responses in the future.
  • Retained for up to 3 years. Reviewed feedback, associated conversations, and related data are retained for up to 3 years, disconnected from your Google Account.

Learn more in the Gemini Apps Privacy Hub.

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