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For assistance with non Fitbit Ace LTE cases (e.g. Sense, Charge, Ace 3, Versa), visit help.fitbit.com    

Manage your eejie, room designs, and Bit Valley items

Important: This feature requires an active Ace Pass subscription

Access Bit Valley

Swipe left from the home screen then tap on your house to access Bit Valley. Once inside, you can edit your eejie, and customize their home.

Edit your eejie

  1. From the home screen on your watch, swipe right to enter Bit Valley.

  2. In your home, tap your eejie.

  3. The edit options will appear.

Why does my eejie appear upset?

Your eejie needs you to interact with them to keep them happy. To do this:

  • Visit them in Bit Valley
  • Change your eejie's outfit or room
  • Finish your Daily Quests

The happier your eejie is, the more tickets you get.

Earn tickets as rewards

As you progress through the games on your Fitbit Ace LTE, you can collect arcade tickets and experience points.

Family Quests lets you work together with family members to reach movement goals. Family Quests will also introduce new Fitbit Ace games, features, and Bit Valley characters.

Arcade tickets

When you hit a milestone in your Quests streak, complete a difficult task in a game, or finish a task in your playlist, you’ll earn lots of tickets. You can buy items from the store to customize your eejie or their room. The goal is to keep you moving, your eejie only grows as you increase your physical activity.

Edit your room in Bit Valley

  1. From the home screen on your watch, swipe right then tap your house to enter Bit Valley.

  2. In your room, tap and hold the screen anywhere other than your eejie to enter Edit mode.

  3. Click the backpack on the top right to access your inventory.

  4. To delete items, tap on them once while in Edit mode. Tap the (-) icon when it appears to remove the item from your room and return to your bag.

Can’t access Bit Valley

  • Make sure to complete your Starter Quests. Swipe left to access your Starter Quests.

  • You might be in a Snowstorm. This happens if you’ve spent too much time in Bit Valley. The snowstorm clears in a day.

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