Set alarms and manage notifications on Fitbit Ace LTE

Your child can receive notifications on their Fitbit Ace LTE. A white dot on the home screen below the time indicates that a new notification is available. To check the notification tray, swipe up from the home screen.

Notifications include:

• Missed calls
• New messages
• Watch system updates
• Ace Band notifications
• Family Link notifications

Manage alarms and notifications

Add a new alarm

1. On Fitbit Ace LTE, press the top side button once to open the App drawer.
2. Select Set Alarm tap to add a new alarm.
3. Set a time and tap to confirm.
4. A screen confirmation shows that your alarm is set.

Edit an alarm

1. On Fitbit Ace LTE, press the top side button once.
2. Select Set Alarm select the alarm you want to edit.
3. Adjust the time, frequency and the notification type of your alarm.
4. Tap to confirm.

Set up notifications

Display your phone notifications on your Fitbit Ace LTE

If you set up the watch for yourself, you can allow your Fitbit Ace LTE to show notifications from your phone.

You need to allow notification permission in the Fitbit Ace app on your phone and allow system permission.

On an Android phone:

1. Open your Settings app.
2. Tap Notifications Device and App notifications.
3. Ensure Fitbit Ace is in the list of Allowed apps for notification access.

On an iPhone:

1. Open your phone's Settings app .
2. Tap on Bluetooth .
3. Tap on the Information icon next to “Fitbit Ace LTE.”

Turn on Ensure Share System Notifications.

Note: Notifications from your phone will only show on your watch when they are connected over Bluetooth. This feature isn’t available if your device was set up for a child.

Set notification modes

Turn on Do Not Disturb

This mode can mute sound, stop vibration, and block visual disturbances.

1. From the top of the watch screen, swipe down.
2. Tap Do Not Disturb .

Turn on Airplane mode

1. On Fitbit Ace LTE, press the top side button once.
2. Select Settings tap Connectivity.
3. Turn on Airplane mode .

As a parent, you can also schedule Fitbit Ace LTE to enter School time. Notifications are automatically silenced during School time. Learn how to manage School time on Fitbit Ace LTE.

Notification issues and how to fix them

Unable to receive notifications on Fitbit Ace LTE

• Confirm that your child’s watch isn't in School time . When School time is enabled, it silences notifications to minimize distractions, and your child won’t get a notification sound or a full screen notification. Notifications are still available in the notification tray.
• Make sure that Do not Disturb isn't enabled on your child’s watch. To find this setting, swipe down from the home screen.

Unable to receive notifications on your phone

Notifications are sent to your phone for incoming calls, missed calls, or messages from your child’s Fitbit Ace LTE.

If you're not getting these notifications, make sure that you’ve turned on app notifications for Fitbit Ace on your phone.

When you open your Fitbit Ace app and find a dot above  Call or Message, it indicates a new notification for that type.

Other notifications in the Fitbit Ace app

Within the Fitbit Ace app, you may receive notification cards that inform you of actions that need to take place either within the app or on your child’s Fitbit Ace LTE. These include the status of your Ace Pass, device protection eligibility, and any permissions that may not be set correctly.