What should I know about moving Fitbit to my Google Account?

Learn about moving Fitbit to your Google Account.

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What’s a Fitbit account and what’s a Google Account?

Before we launched Google accounts on Fitbit, you created a Fitbit account by providing us with information such as your name, email address, and a password. You then used your Fitbit account to log in to the Fitbit app and connect your device to sync data to your account.

A Google Account gives you access to Google services, including Gmail, Drive, Maps, YouTube, and more. You can log in to all Google services with the same account. If you use Gmail or log in to another Google service, you already have a Google Account. For more information, see the Google Accounts webpage.

I use my Gmail address to log in to Fitbit now. Do I already have a Google Account on Fitbit?
Not necessarily. If you created a Fitbit account with your Gmail address, you must still move Fitbit to your Google Account. When you log in to the Fitbit app, a notification appears to prompt you to move Fitbit to the Google Account that you use with other Google services like Gmail. Tap the notification, and follow the on-screen instructions to move Fitbit to your Google Account. If you're not ready to move, you can continue to use your Fitbit account for as long as it's supported.
What will happen to my Fitbit data if I move Fitbit to my Google Account?

Google will continue to protect Fitbit customers’ privacy and has made a series of binding commitments with global regulators which include the confirmation that Fitbit users’ health and wellness data won’t be used for Google Ads. This data will be kept separate from Google Ads data.

In addition, during the migration flow before you complete the move, you'll have the opportunity to review and make changes to your Fitbit data and setup. After you complete the move, you’ll continue to manage your Fitbit data from your Google Account settings and the Fitbit app. You'll keep all historical data that you choose to move to your Google Account.

Is Fitbit sharing my data with Google before I move my account?
Fitbit isn’t sharing your data with Google before you move to a Google Account unless you authorized Fitbit to share certain data with Google, like if you use Fitbit with a Google service. For example, you may authorize Google Assistant to provide your Fitbit activity, like your step count and calories burned. For more information on connecting Fitbit and Google Assistant, see How do I use a voice assistant on my Fitbit smartwatch? and the related Google help article. For more information on how Fitbit shares data with others, including Google, see the Fitbit Privacy Policy section titled "How Information Is Shared."
Will I be required to have a Google Account to use Fitbit devices and services?

Some uses of Fitbit will require a Google Account, including to sign up for Fitbit or activate newly released Fitbit and Pixel devices.

If you have a Fitbit account, you can move Fitbit to your Google Account or continue to use your existing Fitbit devices and services with your Fitbit account for as long as it's supported. Support of Fitbit accounts will continue until at least 2025. After support of Fitbit accounts ends, a Google Account will be required to use Fitbit. We'll be transparent with you about the timeline for ending Fitbit accounts through notices within the Fitbit app, by email, and in help articles.

Note: If you're a member of a Fitbit Care program, your provider will let you know when you can move Fitbit to your Google Account.

What if I don’t want to move Fitbit to a Google Account?
If you’re already a Fitbit customer, you can continue to use your existing Fitbit account with your existing Fitbit devices and services for as long as Fitbit accounts are supported. This will be until at least 2025. After support of Fitbit accounts ends, a Google account will be required to use Fitbit.

Benefits of using Fitbit with your Google Account

Why should I move Fitbit to my Google Account?

After you move Fitbit your Google Account, you’ll keep all of your historical Fitbit data with additional benefits that include:

  • Single Google login to manage your connected apps and paired devices.

  • Google’s industry-leading privacy and security with added, unified privacy controls.

  • Continued commitment to privacy, as your Fitbit health and wellness data won’t be used for Google Ads and will continue to be kept separate from Google Ads.

For more information, see the related Google blog post.

For children, a Google Account can provide access to other Google products, and you can set up basic digital ground rules to supervise them. For more information, see the help article Create a Google Account for your child.

How to move Fitbit to a Google Account

When can I move Fitbit to my Google Account?

A notification appears in the Fitbit app when you can move Fitbit to your Google Account. If you didn’t receive a notification in the app, you’ll see one when your account is eligible.

If you use a Google Workspace Account, you must choose a different Google Account or create a new one.

How do I move Fitbit to my Google Account?

If you see a notification in the Fitbit app that prompts you to move Fitbit to your Google Account, tap Move account and follow the on-screen instructions.

Note: After you move Fitbit to your Google Account, you can't undo this action.

If you dismissed the notification:

  1. In the Fitbit app, tap the You tab , then tap the Settings icon in the top right.
  2. Tap Move account.
  3. Follow the on-screen instructions.
How do I move "My Family" in the Fitbit app to my Google Account?

Move yourself and your family to Google accounts and stay connected in a family group.

Requirements:

  • You must be the main guardian of your Fitbit family and the family manager of your Google family group to move your children to Google accounts.

  • When you move Fitbit to your Google Account, only your children who are under 13 (or the applicable age in your country) will move with you. Older children and adults in your family must move Fitbit to Google on their own.

  1. In the Fitbit app, tap the You tab , then tap the Settings icon in the top right.
  2. Tap Move account.
  3. On the "Move your family to Google" screen, tap Get started.
  4. Review who's in your family on Fitbit, and tap Continue.
  5. Continue to follow the on-screen instructions to create a Google Account for each child.
How long does it take to move Fitbit to my Google Account?
It takes a few minutes to move Fitbit to your Google Account. If you change your mind, you can cancel until the final step.
Why can’t I move Fitbit to my Google Account?
I'm moving myself to a Google Account
  1. Confirm that you can move your account:
    • Tap the Settings icon in the top right.
    • A notification to "Move your account to Google" appears when you're eligible to move Fitbit to your Google Account.
  2. If you receive an error message while moving to Google, your Google Account might not be compatible with Fitbit. Choose a different Google Account, or create a new Google Account.
  3. If you're eligible but are still having trouble moving Fitbit to your Google Account or logging into Fitbit with your Google Account, contact Customer Support.
I'm moving myself and my family to Google Accounts

Note: You must be the family manager of your Google family group to move your children from Fitbit to Google accounts. If you don't have a Google family group yet, a family group is created when you set up a Google Account for your child.

Error How to fix it
Your children need to upgrade their Fitbit accounts

If 1 or more of your children can upgrade their Fitbit account, they must do so before you can move your family to Google accounts.

  1. For each child over the age of 13 (or the applicable age in your country), open their Fitbit profile in kid view and have them upgrade their account. For instructions, see How do I manage my child in the Fitbit app?
  2. After the account upgrade, your child will have a standard Fitbit account and can move to a Google Account on their own.
  3. If you still see your child's Today tab in the Fitbit app, log out and sign in with your Fitbit login.
  4. Try again to move yourself and the younger members of your family to Google accounts.
  5. To stay connected, you can create a closed group in the Fitbit app. For more information, see What should I know about groups in the Fitbit Community?
Your child's Google Account isn't appearing

1. If you created a Google Account for your child with an adult’s date of birth due to past technical limitations, this birthday now needs to be changed:

  1. Sign in to your child’s Google account.
  2. In a browser window, sign in to your Google Account.
  3. Click Personal Info > Birthday.
  4. Update the birthday > Save.

2. If you're the main guardian in your Fitbit family and you're the family manager of your Google family group, but your child is in a different Google family group: 

  • Ask the family manager of the other family group to transfer your child's account supervision to you. For more information, see the Google help article Transfer supervision.
  • After the account is transferred, try again to move your family from Fitbit to Google.

3. If you've never created a Google family group before, and your child is part of a different existing family group: 

  • Create a new Google family group.
  • Ask the family manager of the other family group to transfer your child's account supervision to you. For more information, see the Google help article Transfer supervision.
  • After the account is transferred, try again to move your family from Fitbit to Google.
This Google Account is in a family group

If you're the main guardian in your Fitbit family and you're part of an existing Google family group but are not the family manager of that group (for example, you're a parent or a family member):

  1. Leave your current Google family group.
  2. Restart the steps to move your family from Fitbit to Google accounts.
  3. Create a Google Account for your child. A new family group is also created automatically, and you'll become the family manager of that group.

Your child already has a Google Account but is in a different family group

  1. Leave your current Google family group.
  2. Ask the family manager of the other group to transfer supervision of your child's account to you.
  3. After the account is transferred, a new Google family group is created and you will become the family manager of that group. For more information, see the Google help article Transfer supervision.

 

You have too many people in your Fitbit family
  1. If your Fitbit family has more than 6 people, remove some child accounts. For instructions, see How do I manage my child in the Fitbit app?
    Note: if you remove child accounts, data associated with those accounts is deleted.
  2. Move yourself and your children to Google accounts.
Your Google family group is full If you can't create a child account because your Google family group is full, remove another member from the family group or create a new Google family group.
You're in more than 1 Fitbit family

Contact Customer Support.

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