Question 1

Get started with Google Fit

Accepted Answer

With Google Fit, you can measure, track, and store your fitness information on your mobile devices and smartwatches.

Set goals around personal fitness
Automatically measure how close you are to reaching those goals
See what kinds of activities you perform daily and how long you do them
Compare your activity over time to see how you’ve improved
Keep and view data from other fitness apps you’ve connected to Google Fit

You’ll need a mobile device and a Google account to get started with Fit.

Get Google Fit on your watch

Google Fit is already installed on most Wear OS by Google watches. If you can't find it, you can get it from the Play Store.

If the screen is dim, tap it to wake up the watch.
To go to your list of apps, press the Power button.
Scroll down and tap Play Store . You'll sign in with the Google Account used to set up your watch.
To search for an app, tap Search .
Find and download the Google Fit app .

Question 2

Earn Heart Points to stay healthy

Accepted Answer

To keep your heart healthy, the American Heart Association (AHA) and World Health Organization (WHO) encourage you to stay active. Each week, they recommend you do at least 150 minutes of moderate activity or 75 minutes of vigorous activity. To help you follow these recommendations, Google Fit tracks your exercise in the form of Heart Points and Steps.

How to earn Heart Points

You get Heart Points from activities that increase your heart pumping. You can earn Heart Points from activities such as brisk walking, jogging, swimming, taking exercise classes, or playing tennis. Make sure you track or log your activity.

How Fit measures your activity

The method of measuring your activity depends on the devices you have and use. Google Fit uses your phone's sensors or a heart rate monitor to track your Heart Points and Steps.

Based on your heart rate

If you have a heart rate sensor on your Fit-compatible device, like a smartwatch, Google Fit calculates your Heart Points and Steps while you exercise.

To best track your heart rate, on your device, tap Start a workout.

One minute at a moderate intensity heart rate (50%-69%) = One Heart Point
One minute at a vigorous intensity heart rate (70% or higher) = 2 Heart Points

Tip: This is the percentage of your estimated maximum heart rate. Your maximum heart rate is based on the formula 205.8 - (0.685 x [your age, if provided]).

Wear OS devices have a heart rate zone gauge that ranges from positions such as Low, Moderate, or Intense. You can earn heart points when your heart rate zone is in the Moderate and Intense zones.

Based on motion detection

If you don’t have a heart rate sensor on your device, Google can still try to recognize the type of activity you’re doing.

Activity for more than one minute (at 30 steps per minute) = One Move Minute
One minute of cycling = One Heart Point
One minute of brisk walking (100 steps or more per minute) = One Heart Point
One minute of running (130 steps or more per minute) = 2 Heart Points

Converting exercise into points

Google Fit uses the following guidelines to convert your activity into Heart Points using Metabolic Equivalent of Task, or METs. You earn bonus points for vigorous activity.

One minute of any activity that is 3.0 to 5.9 METs = One Heart Point
One minute of any activity 6.0 METs or greater = 2 Heart Points

How long you should stay active

Google Fit gives you a Heart Point for each minute of activity you do. While the WHO and AHA recommend to stay active for at least 10 minutes, recent science suggests that any moderate to vigorous exercise is helpful, no matter how long you do it.

Question 3

Find your activity

Accepted Answer

After you set up Google Fit to track your activity, use the app or your watch to find how close you are to your goals. You can also compare your activity with previous days.

Question 4

Connect other apps with Google Fit

Accepted Answer

With Google Fit, you can keep all your fitness information tied to your Google Account and share it with the other apps and devices you use to stay healthy. When you want to check in or get insights about your activities, open Google Fit.

You can grant apps access to the data, and remove this access at any time in the Google Fit settings. You can also delete the data stored in Google Fit at any time.

What you need

To quickly access the media controls, you need a Wear OS smartwatch with OS version 2.40 and later.

Open media controls during a workout

If the screen is dim, tap it to wake up the watch.
Go to the workout control screen.
Tap Music control .
To control your music, you can tap:
- Next song
- Previous song
- Pause

Tip: To return to your workout control screen, dismiss the media controls.

Question 7

Share your activities

Accepted Answer

You can share your Google Fit journal entries like stats, routes, or photos on social media and messaging apps.

Question 8

Track your fitness with your watch

Accepted Answer

Your Wear OS watch can help you track fitness info, like steps taken, calories burned, heart rate, and workouts. You can find this info in the Google Fit app on your watch.

Get started

You can usually find Google Fit on your Wear OS watch already. If it’s not there, you can download it from the Play Store on your watch.
You can also download Google Fit on the phone that’s paired with your watch. Learn how to set up Google Fit app.

Track your activities with Google Fit

Google Fit works best if you use the app on both your watch and your phone. Then you can get more info and sync your data between your phone, watch, and other apps.

You’ll find your Google Fit data on both your phone and watch when both devices are turned on. If the 2 devices are far apart from each other, they’ll sync their data when they're close together again.

If you use Google Fit only on your watch, you can:

Find how many steps you took in the past 7 days.
Find your past 10 heart rate measurements.

If you also install the app on a connected phone, you can also:

Count reps of squats, push-ups, and sit-ups.
Find distance and calories burned.
Connect to other apps and services like MyFitnessPal, Runkeeper, and Strava.

Learn about when watches and phones aren't connected.

Set up Google Fit on your watch & phone

Connect your watch with your phone. Learn how to set up your watch.
Sign in to the same Google Account on your watch and phone.
On your phone, download the Google Fit app from the Play Store .
On your watch, download the Google Fit app from the Play Store .

Find your fitness info on your watch

If your screen is dim, tap it to wake up the watch.
To find a list of your apps, press the Power button.
Open the Google Fit app .
- If you haven’t set up Fit already, follow the on-screen instructions.
You’ll find your Steps and Heart Points on the screen.
- Scroll to find your steps and overall distance.
- Tap an option to get more details.

Speak to your watch for fitness info

If your watch screen is dim, tap it to wake up the watch.
Swipe right until you find the "Assistant" screen.
Tap Microphone .
- Tip: If your watch doesn’t show this option, press and hold the Power button.
Say what you want to view, like, "Show me my steps,” or “What’s my heart rate?”

Create a workout goal on your smartwatch

If the screen is dim, tap it to wake up the watch.
In Google Fit, start a workout.
Choose a workout type.
Tap Goals and choose a goal type.
Set your goal, then tap Done .
Start your workout.

Tip: On your watch screen, you’ll find a progress bar. When you hit your goal, you’ll get an alert.

Question 11

Track your fitness activity

Accepted Answer

You can track your walks, runs, bike rides, and more on Google Fit. Check how many steps you took and see how long you rode your bike, played soccer, or went skiing.

You can see your workout history on all devices where you use Fit. If something isn’t accurate, edit the activity.

Question 12

Get reminders to stop your workout

Accepted Answer

Important: To determine when you’ve finished a workout, workout reminders use your device’s accelerometer data to determine when a workout stops. This data never leaves your device.

To help save battery, Fit detects when you’ve stopped moving and alerts you to stop your workout on your watch.

Fit determines you’ve stopped a workout:

When you’re still for 5 minutes after activities like a run or a bike ride.
When you’re still for 10 minutes after some other activities like a walk.

Tip: Since many workouts include walks between activities, you’ll only get a reminder to end your workout if you‘ve stopped moving for several minutes. For example, if you run, stop, and start to walk, or weightlift, stop, and walk to get a drink, you won’t get an alert.

What you need

Fit only sends end workout reminders on some Wear OS devices.

Turn off end workout reminders

Important: End workout reminders are turned on by default. You can also turn reminders off for different activities at any time.

If your screen is dim, tap it to wake up the watch.
Open Google Fit .
Start a workout.
Tap More .
Scroll and tap Settings Workout settings.
Turn End workout reminders on or off.

Tip: If you ignore the reminder, it remains on screen until you restart the activity, dismiss the reminder, or take off your watch.

Activities where Fit alerts you 5 minutes after you stop

Running
Cycling
Elliptical
Rowing machine

Activities where Fit alerts you 10 minutes after you stop

Aerobics
Badminton
Basketball
Biathlon
Boxing
Circuit training
Crossfit
Dancing
Flossing
American football
Australian football
Football
Frisbee
Gymnastics
Handcycling
HIIT
Hiking
Hockey
Interval training
Jump rope
Kettlebell training
Kickboxing
Racquetball
Rowing
Rugby
Snowshoeing
Squash
Stair climbing
Strength training
Swimming
Table tennis
Team sports
Tennis
Treadmill
Walking
Weightlifting
Zumba

Activities that don't prompt end workout reminders

Yoga
Pilates
Spinning
Calisthenics

Question 13

Find your sleep information in Google Fit

Accepted Answer

You can sync your data from your sleep-tracking app into Google Fit and find your sleep charts.

Check your sleep info

On your phone, open Google Fit .
If you track your sleep in a connected app or device, you'll find a chart of your sleep.
- Learn how to connect your apps with Google Fit.
If you want more information, tap the sleep chart.
At the top, tap the sleep time frame you want to review.
Choose the data you want to review:
- Bedtime schedule: When you went to bed and when you woke up
- Duration: How many hours you slept on average

More sleep info for Nest Hub users

Follow steps 1–4 above.
Choose the date and the data you want to review:
- Time to wake up and fall asleep: How long it took you to wake up or fall asleep.
- Sleep quality: Details on whether you were disturbed while you slept, like from light interruption, snoring, or coughing.
- Room temperature: The temperature in your room while you slept.
- Respiratory rate: Your breath rate while you slept. Learn how to review your past respiratory rates.
- Sleep reports: Personalized insights and suggestions to improve your sleep quality.

Tip: Find more information on the Nest Hub experience.

Check your current sleep session

Important: In progress sleep session overviews are only available for Nest Hub users.

After you wake up, on your Fit app’s home screen, you’ll find an overview of your current sleep session. It can take up to 30 minutes for the app to conclude that you’re fully awake and not just disturbed or temporarily awake.

Until the session is complete, the "Woke Up" and "Time taken to wake up" will state "In progress."

To delete a sleep session, you must wait at least 2 hours after the session ends. Then, you can delete your most recent sleep session.

Question 14

Start a 30-day fitness challenge

Accepted Answer

If you have a Wear OS device, you can do daily exercise challenges. You can track and increase your push-ups, sit-ups, or squats with the Google Fit app.

Begin a challenge

If your watch’s screen is dim, tap it to wake it up.
To open the list of apps, press the power button.
Tap Fit Workout .
Scroll down and tap Challenges.
Tap the challenge you want to do.
Select a difficulty.
To do a challenge, make sure your watch is secure on your wrist. Then tap Start.

Pause or stop a challenge

Halt a challenge: Tap Pause . You can continue the challenge later. Your progress will be saved for the rest of the day. It resets the next day.
Continue a challenge: Tap Resume .
End a challenge session: While a challenge is paused, tap Stop .

Learn about difficulty levels

You can choose Beginner, Intermediate, or Advanced challenges. Fit will use this info to build a program to help you get stronger and do more exercises over the next 30 days.

Push-up levels

Beginner starts at 5 push-ups a day.
Intermediate starts at 10 push-ups a day.
Advanced starts at 20 push-ups a day.

Sit-up levels

Beginner starts at 15 sit-ups a day.
Intermediate starts at 30 sit-ups a day.
Advanced starts at 50 sit-ups a day.

Squat levels

Beginner starts at 15 squats a day.
Intermediate starts at 30 squats a day.
Advanced starts at 60 squats a day.

How the app tracks your reps

Fit will use motion sensors on the watch to automatically track your reps until you reach your daily goal.

Your watch will buzz when you complete a rep.
To make sure your reps are counted, use the form shown in the example videos.
Reps might not be counted if they’re done fast or with a different form.

Question 15

Start a guided breathing exercise

Accepted Answer

You can take a short break with a guided breathing session on your Wear OS watch.

If your watch's screen is dim, tap it to wake it up.
To open the list of apps, press the Power button.
To begin the exercise, tap Fit Breathe .

After you complete the exercise, you'll see a report about your breathing.

Question 16

Track your weight

Accepted Answer

If you log your weight on Google Fit or a connected app, you might find a section that shows your weight.

Add a new weight measurement

On your phone, open the Google Fit app .
At the bottom right, tap Add Add weight .
Enter your weight.
At the top right, tap Save.

See your weight over time

On your phone, open the Google Fit app .
At the bottom left, tap Home.
Scroll down and tap Weight.
At the top, adjust the time frame for the graph.

On the graph, you will find:

Dots, which show specific weight measurements that you entered.
A trend line, which is an average of recent weight data meant to give you a better idea of how your weight has changed over time.

Delete all past measurements

On your phone, open the Google Fit app .
Tap Profile Settings Delete your data Weight.
Confirm that you want to delete the data.

Question 17

Track your heart rate

Accepted Answer

You can use a Wear OS watch to take heart rate measurements. In the Google Fit app, you can track your heart rate for a workout or over time.

Important: Fit won’t save heart rate data for children under 13 (or the applicable age in your country).

Check your daily heart rates

On your watch:

If the screen is dim, tap it to wake up the watch.
To get a list of your apps, press the Power button.
Open the Google Fit app .
To find your heart rate, scroll to the "Heart rate" section.

On your phone:

Open the Google Fit app .
At the bottom, tap Home.
Scroll and tap Heart rate.
Choose a time frame to review your heart rate data.

Fix a heart rate monitor that’s not working

If your heart rate monitor isn't working, try these steps:

Tighten the watch strap around your wrist, or adjust the fit of your Bluetooth sensor.
Make sure the back of the sensor completely touches your skin.
Keep still. Sometimes, moving makes the sensor inaccurate.

Important: The heart-rate functions are not medical devices, and are intended for informational purposes only. Consult a physician before you begin a new fitness or nutrition program.

Question 18

Track your heart rate with your phone

Accepted Answer

You can track your heart rate with your phone to understand your body’s wellbeing.

Important: Heart rate tracking is not intended to diagnose, cure, mitigate, prevent or treat any disease or condition. Consult your healthcare professional for questions about your health.

What you need

You can track your heart rate on some Android phones.

Measure your heart rate

On your phone, open the Google Fit app .
At the bottom, tap Home.
Scroll to “Heart rate” and tap Add .
Touch and lightly hold your finger on the back camera lens. Follow the on-screen instructions and keep your hand still.
- This works best in a well-lit room. If you’re in a dimly lit space, point your camera to a light source or turn on your phone’s flashlight. In the Google Fit app, at the bottom right, tap the Flashlight .
Tap Save.

Tip: Make sure your hands are warm. Blood flow in your fingers decreases when your hands are cold, and can cause a weak signal.

Find your past heart rates

On your phone, open the Google Fit app .
At the bottom, tap Home.
Scroll to “Heart rate” and tap More .
To find your heart rate history, tap on either Day, Week, Month, or Year.

Question 19

Track your respiratory rate

Accepted Answer

You can track your respiratory rate with your phone to understand your body’s wellbeing.

Important: Respiratory rate tracking is not intended to diagnose, cure, mitigate, prevent or treat any disease or condition. Consult your healthcare professional for questions about your health.

Measure your respiratory rate with your phone

Important: Google Fit can only measure your respiratory rate on some Android phones.

On your phone, open the Google Fit app .
At the bottom, tap Home.
Scroll to “Respiratory rate” and tap Add .
Position yourself in the frame, follow the on-screen instructions and remain still.
Breathe normally until tracking is complete.
Tap Save.

Tip: For best results, sit down and prop your phone up to reduce movement.

Find your past respiratory rates

On your phone, open the Google Fit app .
At the bottom, tap Home.
Scroll to “Respiratory rate” and tap More .
You’ll find your respiratory rate history by Week, Month, or Year.

Question 20

Start a timer to wash your hands

Accepted Answer

You can time your hand-wash routine on your Wear OS smartwatch with the Hand-Wash Timer. The timer runs for 40 seconds to match The World Health Organization’s recommendation.

After your timer goes off, you’ll get a notification to wash your hands again in 3 hours. If you ignore the notification, it won’t continue to remind you to wash your hands.

Start a timer

If your watch’s screen is dim, tap it to wake it up.
To open the list of apps, press the Power button.
To start the timer, tap Hand-Wash Timer .
Your watch will vibrate when your time is up.

Tip: You can add the hand-wash timer to your watch face or set it as a tile on your watch.

Question 21

Fit isn't tracking activities correctly

Accepted Answer

Walking, running, and biking detection isn’t perfect on Fit because your device’s sensors may record information differently than others.

You can try to fix problems with how Fit tracks an activity.

Change Fit’s permissions

Google Fit uses data from your phone to estimate your activity. To get more accurate estimates, turn on location and activity tracking.

Note: Learn how to change Google Fit’s permissions.

Question 22

Understand where Google Fit data comes from

Accepted Answer

You might find information from other fitness apps that you have on your phone when you open Google Fit. You can check which apps share data with Fit and disconnect any apps you don't want.

Make sure your watch & phone can sync

Fit only works on smartwatches with Wear OS.

Use the same account on your watch & phone

Make sure Fit has the right permissions

Google Fit works best on your watch when it has the right permissions. This includes location tracking, physical activity tracking, and heart rate tracking. Learn how to change Fit’s permissions.

Question 27

Accessibility in Google Fit

Accepted Answer

With Google Fit, you can measure, track, and store your fitness information. If you turn on accessibility features, you can have your screen read the data to you.

Question 28

Manage Google Fit's permissions

Accepted Answer

When you turn on certain permissions, Google Fit can better track your activities and give you better info about your fitness and activity. For example, if you lose a device, you can change your Google Fit settings on that device from another one.

Change settings on other devices

Change permissions for Google Fit on a Wear OS watch

If you use Google Fit on a Wear OS watch, you can turn off activity and location tracking on your watch.

Turn off activity tracking

If your screen is dim, tap it to wake up the watch.
Open Google Fit .
Scroll and tap Settings Fit account.
Tap Sign out.

Turn off location tracking

Important: Fit won't save location data for children under 13 (or the applicable age in your country).

If your screen is dim, tap it to wake up the watch.
Swipe down from the top of the screen.
Tap Settings Apps & notifications App permissions System apps.
Find and tap Google Fit .
Turn off Location.

Change permissions for Google Fit on another device

On your phone, open Google Fit .
At the bottom, tap Profile.
At the top, tap Settings .
Under "Tracking preferences," tap Settings for other devices.
Select the device.
- If you select an Android device: Under "Track your activity" or "Use your location," tap Disable Disable.
- If you select an iOS device: Under "Connect Google Fit with Health," tap Disconnect Disconnect.

Related resources

Question 29

Control your sleep settings for Nest Hub

Accepted Answer

You can track your sleep with Google Fit to better understand your overall health and wellness. For example, you can:

Ask your Assistant about your sleep data on your Assistant devices. This can include information like sleep duration, schedule, and quality.
Get personalized suggestions from Google Fit. You might sleep better with these tips about optimal sleep schedules, sleep recommendations, and overall well being.
Allow Nest Hub to track sounds that interrupt your sleep during Sleep Sensing.

You can change your sleep settings at any time.

Turn off sleep tracking

On your device, open the Google Fit app .
At the bottom, tap Profile.
At the top, tap Settings .
Under "Tracking preferences," tap Settings for other devices Nest Hub.
Under “Sleep Sensing,” tap Disable.
To confirm the selection, tap Disable.

Turn off sleep disturbance tracking

On your device, open the Google Fit app .
At the bottom, tap Profile.
At the top, tap Settings .
Under "Tracking preferences," tap Settings for other devices and tap your device.
Under “Track coughing and snoring,” tap Disable.

Turn off Assistant access to sleep data

Important: When you turn off Assistant access to sleep data, you also disable sleep sensing on any Nest devices connected to your Assistant.

On your device, open the Google Fit app .
At the bottom, tap Profile.
At the top, tap Settings .
Under “Google Fit data and personalization,“ tap Manage Google Assistant.
Turn off Sleep.
To confirm, tap Turn off.

Turn off sleep suggestions

Important: When you turn off sleep suggestions, you’ll no longer get personalized suggestions. You might still get general info.

On your device, open the Google Fit app .
At the bottom, tap Profile.
At the top, tap Settings .
Under “Personalization,” tap Manage personalization.
Turn off Sleep suggestions.
To confirm, tap Turn off.

Step 1: Select data to include in your download archive

Go to the Download your data page. Google products that have your data are automatically selected.
- If you don’t want to download data from a product, uncheck the box beside it.
- If you only want to download some of your data from a product, you may have the option to select a button like All data included . Then, you can uncheck the box next to data you don’t want to include.
Select Next step.

Important: Your data file may not include changes made to your data between when you request a download and when you create your archive. Learn more about what data may not be included.

Step 2: Customize your archive format

Delivery method

Send download link via email

We'll email you a link to download your Google data archive.

For "Delivery method," select Send download link via email.
Select Create export.
In the email that arrives, select Download archive.
To download your Google data, follow the steps on the screen.

Add to Drive

We'll add your archive to Google Drive and email you a link to its location. Your data will count toward your storage.

For "Delivery method," select Add to Drive.
Select Create export.
In the email that arrives, select View in Drive. You'll see a folder with your data organized by product.
To download your data, at the top of the screen, select Download .

Add to Dropbox

We'll upload your archive to Dropbox and email you a link to its location.

For "Delivery method," select Add to Dropbox.
Select Link accounts and create export.
You'll be directed to Dropbox. Sign in to your Dropbox account if prompted.
In the Dropbox window that asks if Google Download Your Data can access its own "Apps" folder in your Dropbox, select Allow.
To keep your data private, make sure you're not sharing this Dropbox folder with anyone else.
In the email that arrives, select View in Dropbox. You'll be taken to the Dropbox folder with your archive.
To download your data, follow Dropbox's process to download files.

Note: If you’re enrolled in the Advanced Protection Program, your archive will be scheduled for two days in the future.

Add to Microsoft OneDrive

We'll upload your archive to Microsoft OneDrive and email you a link to its location.

For "Delivery method," select Add to OneDrive.
Select Link accounts and create export.
You'll be directed to Microsoft. Sign in to your Microsoft account if prompted.
In the Microsoft window that asks if Google Download Your Data can access your info, select Yes.
To keep your data private, make sure you're not sharing this OneDrive folder with anyone else.
In the email that arrives, select View in OneDrive. You'll be taken to the OneDrive folder with your archive.
To download your data, follow OneDrive's process to download files.

Notes

After you follow these steps, Google Download Your Data will show up in your Microsoft OneDrive security and privacy settings as an app that can access some of your info. You can remove Google's access at any time. (If you export data to OneDrive in the future, you'll need to give Google access again.)
When your archive reaches Microsoft OneDrive, Google is no longer responsible for it. Your archive will be governed by Microsoft’s terms and policies, e.g. the Microsoft Services Agreement.

Add to Box

We'll upload your archive to Box and email you a link to its location.

For "Delivery method," select Add to Box.
Select Link accounts and create export.
You'll be directed to Box. Sign in to your Box account if prompted.
In the Box window that asks if Google Download Your Data can access your info, select Grant access to Box.
To keep your data private, make sure you're not sharing this Box folder with anyone else. If you are exporting to an enterprise account, the admin will be able to view your data even if no sharing link is created.
In the email that arrives, select View in Box. You'll be taken to the Box folder with your archive.
To download your data, follow Box’s process to download files.

Notes

After you follow these steps, Google Download Your Data will show up in your connected apps as an app that can access some of your info. You can remove Google's access at any time. (If you export data to Box in the future, you'll need to give Google access again.)
Your selected max archive size will decrease if your Box account's max file upload size is smaller. Files in your archives that are larger than your Box account's max file upload size will not be exported to Box.
When your archive reaches Box, Google is no longer responsible for it. Your archive will be governed by Box’s terms and policies, e.g. the Box Terms of Service.

Export type

One-time archive

Create a single archive of your selected data.

Note: If you’re enrolled in the Advanced Protection Program, your archive will be scheduled for two days in the future.

Scheduled exports

Automatically create an archive of your selected data every 2 months for one year. The first archive will be created immediately.

Note: If you’re enrolled in the Advanced Protection Program, scheduled exports aren’t available.

File type

Zip files

These files can be opened on almost any computer.

Tgz files

You may need additional software to open these files on Windows.

Archive size

Choose the maximum size archive you want to create. If the data you’re downloading is larger than this size, multiple archives will be created.

Step 3: Get your Google data archive

When your archive is created by using one of these options, we'll email you a link to its location. Depending on the amount of information in your account, this process could take from a few minutes to a few days. Most people get the link to their archive the same day that they request it.

Note: If you’re enrolled in the Advanced Protection Program, your archive will be scheduled for two days in the future.

Data you've deleted

When you delete data, we follow a process described in the Google Privacy Policy to safely and completely remove it from your account. First, deleted activity is immediately removed from view and no longer used to personalize your Google experience. Then, we begin a process designed to safely and completely delete the data from our storage systems.

Data such as items from My Activity, photos, or documents that are still in the process of being deleted are not included in your archive.

Important: If the info that you look for isn’t available with these tools, you can use the information under ‘Common questions’ to submit a data access request. If the info has been deleted from our storage systems, it can no longer be recovered.

Common questions

If the info you are looking for is not available via the tools mentioned above, submit a data access request and specify:

The categories of personal info you're seeking;
The products or services to which the data relates;
Any approximate dates when you think the data may have been collected by Google.

You’ll need to sign in to your Google Account to complete the form.

Important: You can also call our toll-free number, 855-548-2777. Our representatives can answer many of your questions and help you fill out the form to ensure we are providing information to the account owner.

Which format should I choose for my data?

Deciding what format you should choose depends on the service, type of data, and your intended use of it. We have chosen types that we believe are the most useful and portable. For example, we export contacts as vCard, which is a very common format for email providers. We often will also provide additional options to fit your specific needs.

Where should I store my data?

You can store your data anywhere that is safe and has enough room for it. In most cases, it is easiest to download it directly to your computer.

If you use a public computer, store it in Google Drive or an alternate storage space where you are the only user.

Note: If you use Google Drive and plan to delete your Google Account, you'll have to move your archive to a different storage space before deleting your account.

Why was my archive broken into multiple files?

Archives that are larger than the size limit you selected are split into multiple files.

To decrease the possibility that your archive will be split, you can select the 50GB size limit.

Note: Special software may be required to unpack a tgz archive. Keep in mind that these types of files can't have unicode characters in the file names.

Why do my archives expire?

Your archive expires in about 7 days. After that time, you'll want to create a new archive with your most up-to-date information.

An expired archive doesn't mean your data has expired, and you won't experience any change in Google services as a result.

Note: We only allow each archive to be downloaded 5 times; after that, please request another archive.

Why do I have to enter my password again when I try to download my archive?

The security of your data is very important, so when you create an archive, we want to make sure that you're the only person downloading your data.

To do that, we ask you to re-enter your Google Account password if you haven't recently. We understand that this may be inconvenient, but it's important to take extra steps to keep your data safe.

Note: If your account has 2-Step Verification turned on, you may also be asked to complete an additional verification step.

Why didn't my archive work?

If something goes wrong with your archive or you're not able to make one, try creating another one. This approach often fixes the problem.

Why are some recent changes not included in my archive?

The file may not include changes made to your data between when you request a download and when the archive is created. Some examples include:

Changes to sharing type or permissions for a Drive file
Resolved comments on a Drive file
Added or deleted photos or albums

How do I preserve my Gmail labels if I am exporting my mail?

When you export your mail from Gmail, each message's labels are preserved in a special X-Gmail-Labels header in your download file. While no mail client recognizes this header now, most mail clients allow for extensions to be written that could make use of the labels.

Why can't I find some of my YouTube videos?

If you aren’t able to download some of your YouTube videos, check to find out if your YouTube channel is linked to a Brand Account. If it is, you’ll need to:

Make sure you’re signed in to the Google Account associated with the Brand Account.
Switch to the Brand Account you used to upload the videos to YouTube.

Tip: If you have more than one Brand Account, you can repeat these steps to download videos from your other Brand Accounts.

Why can't I download data from my school or work account?

Google Workspace administrators can manage if users can download data from different products. Find out who your administrator is.

Common Google data download questions

Which format is used when I download my YouTube videos?

Videos are downloaded in their original format, or as MP4 files with H264 video and AAC audio.

I'm a member of a Google Group. How can I download messages and membership info from the group?

Only owners can download a group's messages and membership.

If you're a member or manager, ask the owner to download the info you want and share it with you. Or, if you get messages delivered to your email, you can download your history of messages from your email archive.

I'm a Google Workspace administrator. How do I export my organization's data?

You can download or migrate your organization’s data, including emails, calendars, documents, and sites. Learn how to export your organization's Google Workspace data.

Send us feedback

Let us know about your experience downloading your Google data. By sharing your feedback, you help Google improve this product for you and other people.

Question 32

Control Google Fit on your Assistant devices

Accepted Answer

You can change your Google Assistant’s access to your Google Fit data at any time.

Turn off Assistant access to sleep data

Important: When you turn off Assistant access to sleep data, you also disable sleep sensing on any Nest devices connected to your Assistant.

On your device, open the Google Fit app .
At the bottom, tap Profile.
At the top, tap Settings .
Under “Google Fit data and personalization,“ tap Manage Google Assistant.
Turn off Sleep.
To confirm, tap Turn off.

Turn off Assistant access to respiratory data

On your device, open the Google Fit app .
At the bottom, tap Profile.
At the top, tap Settings .
Under “Google Fit data and personalization,” tap Manage Google Assistant.
Turn off Respiration data.
To confirm, tap Turn off.

Question 33

How automatic tracking works with your Google Fit data

Accepted Answer

When you use automatic tracking, Google Fit records your activity for you. Automatic tracking gives you credit to help you reach your fitness goals for everyday activities like a brisk walk or your choice to take the stairs.

Start using Google Fit

Track your health & wellness with Google Fit

Solve issues you might be facing

Manage Google Fit settings

Privacy in Google Fit

Start using Google Fit

Get started with Google Fit

Get Google Fit on your watch

Earn Heart Points to stay healthy

How Fit measures your activity

Converting exercise into points

How long you should stay active

Find your activity

Connect other apps with Google Fit

Related articles

Use dark theme in Google Fit

Control music with your watch while you workout

What you need

Open media controls during a workout

Share your activities

Track your health & wellness with Google Fit

Track your fitness with your watch

Get started

Track your activities with Google Fit

Set up Google Fit on your watch & phone

Find your fitness info on your watch

Speak to your watch for fitness info

Related articles

Add & edit fitness activities

Update your profile & goals

Create a workout goal on your smartwatch

Track your fitness activity

Get reminders to stop your workout

What you need

Turn off end workout reminders

Activities where Fit alerts you 5 minutes after you stop

Activities where Fit alerts you 10 minutes after you stop

Activities that don't prompt end workout reminders

Find your sleep information in Google Fit

Check your sleep info

More sleep info for Nest Hub users

Check your current sleep session

Start a fitness challenge

Begin a challenge

Pause or stop a challenge

Learn about difficulty levels

How the app tracks your reps

Start a guided breathing exercise

Track your weight

Add a new weight measurement

See your weight over time

Delete all past measurements

Track your heart rate with your watch

On your watch:

On your phone:

Track your heart rate with your phone

What you need

Measure your heart rate

Find your past heart rates

Track your respiratory rate

Measure your respiratory rate with your phone

Find your past respiratory rates

Start a timer to wash your hands

Start a timer

Solve issues you might be facing

Fit isn't tracking activities correctly

Change Fit’s permissions

Understand where Google Fit data comes from

Related articles

Fit doesn’t store data from my fitness app

Related articles

Is Fit draining my device's battery?

I get different info on my watch & phone

Make sure your watch & phone can sync

Use the same account on your watch & phone

Related articles

Fit doesn't work on my watch

Make sure Fit has the right permissions

Manage Google Fit settings

Accessibility in Google Fit