Troubleshoot Google Fiber Phone

If you are having trouble with your Google Fiber Phone, you can use this troubleshooter to guide you through a few questions that may lead to resolution of the problem.

What issue are you encountering?No dial toneCan’t receive incoming callsCan't make outgoing callsCan’t make or receive calls (but has dial tone)Issue with call qualityIssue with Caller IDIssue with alarms or Health Alert SystemsIssue with Google Fiber Phone voicemailIssue with dialing 911/933Turn Voice notifications on or off

What is the current behavior of the Phone Box’s LED?Solid BlueSolid RedNo LightBlinking Blue / Fast Blinking Red

What is the current behavior of the Phone Box's LED?Solid BlueSolid RedNo LightBlinking Blue / Fast Blinking Red

What is the current behavior of the Phone Box’s LED?Solid BlueSolid RedNo LightBlinking Blue / Fast Blinking Red

Was this helpful?

How can we improve it?

Need more help?

Sign in for additional support options to quickly solve your issue

false

©2021 Google
Privacy Notice
Terms of Service

Enable Dark Mode

Send feedback about our Help Center

Send feedback on...

Clear search

Close search

Google apps

Main menu

Search Help Center

true

101215

false