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Troubleshoot Your TV Issues

This troubleshooter applies to customers who have Fiber TV. If you have an NVIDIA SHIELD TV please view these instructions on troubleshooting your SHIELD.

If you are experiencing problems with your Google Fiber TV system, select your issue from the list below. This troubleshooter will guide you through a few questions that will lead to possible solutions to your problem.

Select the statement that best matches your issue: