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TV box won't tune/says it's "having trouble" tuning in ALL channels I navigate to...I'm not alone. TURN IT ON. No channels - except the shopping channels - will tune. The blue box error says that it'…
4 Replies
How do I do a hard factory reset on my Fiber Jack and Network Box? My apartment already had a Fiber Jack in the wall but nothing connected to it so I bought a used Net…
0 Recommended Answers 0 Replies 0 Upvotes
Unable to reach a locally-hosted website from my lan using dns pointing to my public ip I have the google fiber router dmz'd to my asus router that I've been using for years, and I never h…
0 Recommended Answers 0 Replies 0 Upvotes
I received an email indicating we had violated copyright laws by downloading something illegally. I received an email indicating we had violated copyright laws by downloading something illegally. Ho…
0 Recommended Answers 0 Replies 0 Upvotes
Computer diconnects and reconnects to wifi every 2 minutes My laptop repeatedly disconnects then reconnects to the router. It's only my laptop, and only for th…
0 Recommended Answers 4 Replies 38 Upvotes
Support for iOS TV single sign on?? I’m trying to sign in with google to Apple iOS tV single sign on. But it’s not supported? Please sup…
0 Recommended Answers 1 Reply 1 Upvote
- Installed NordVPN. Speed dropped by 90%. Does googlefiber throttle OpenVPN or IKEv2? Checked with NordVPN. Using Mac OS Mojave 10.14.2 They said to use download from Apple, NordVPN IKE.…
0 Recommended Answers 2 Replies 2 Upvotes
It is more of a question than an issue. Can I use my own router and have a static IP address issued I would like to remove the Google Router and use my own with a static IP address. Is this a possibil…
0 Recommended Answers 1 Reply 2 Upvotes
I just want my refund an i dont think i should have to play game to get it I just want my money
0 Recommended Answers 0 Replies 1 Upvote
I have a credit on my account. When cn i expect it to be returned I have a refund coming. When will that happen
0 Recommended Answers 0 Replies 2 Upvotes
underground cable damaged Couple of weeks ago, a landlord's contractor was working on the sprinkler system in the backyard and…
0 Recommended Answers 1 Reply 0 Upvotes
Internet connection randomly got really bad My WiFi connection randomly started getting super slow. My phone started dropping service randomly a…
0 Recommended Answers 1 Reply 2 Upvotes
High Latency Google Fiber Provo As of today, I decided to sit down and play a game that I've been playing for a while. I noticed whe…
0 Recommended Answers 0 Replies 0 Upvotes
Is there a wall mount for the Google Fiber box? Is there a wall mount kit for the Google Fiber box?
0 Recommended Answers 0 Replies 1 Upvote
I'm able to connect to my network, but am told that network may be unavailable, and cannot use it. I've cycled the router, not much else. I'm not too tech savvy. My Husband left me with all the bills! I am on SSI and I am not able to pay this account!! HELP!!! I have asked family and friends to help but no one is able at this time! What can I do?
0 Recommended Answers 0 Replies 0 Upvotes
Can't disable remote management. When I scan my network using Avast, it says that my network has a vulnerability. In order to fix it,…
0 Recommended Answers 1 Reply 1 Upvote
How to keep from losing recorded TV programs if a new network box is required. I have been informed by the Google Fiber support crew that I must trade in my current Network Box fo… Google fiber is now handing out a /64 for IPv6 instead of an /56 IPv6 prefix delegation like earlier I used to get a /56 prefix delegation but now only get a /64. How can I get more subnets back? More …
0 Recommended Answers 1 Reply 5 Upvotes
My fiber jack has a red light (i dislodged it from the wall then put it back in place) and i have no internet. I unplugged the ac adaptor (I think) and Ethernet cable from the fiber jack, then plugged them back …
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