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Location of Fiber Installation Will installers put the fiber equipment in my backyard where other utilities come through? I've been…
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Where is the service so bad? I have signed up for an account in the first week of September, its close 3 months and I still dont …
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Extremely Disappointed with Service and Support **Review of Google Fiber - Extremely Disappointed with Service and Support** I am deeply dissatisfie…
0 Updates 0 Recommended Answers 5 Replies 7 Upvotes
Moving my service I have requested my service to be moved at the beginning of July. The installation was scheduled for…
0 Updates 0 Recommended Answers 7 Replies 1 Upvote
Street and water line damage Your people tear up our streets and water lines then half ass fix it but Never pay for our water bil…
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Conduit Wiring A number of conduits exist near the Google Fiber box. However, I am not sure which one leads to my h…
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Google fiber has a bug in their system that won't let them schedule an installation appmnt for me I have called customer service every day for three days, and they've escalated the issue but still c…
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How do we reach Google Fiber planners to provision an existing subdivision? Our existing subdivision in Avondale Estates does not have a fiber provider but there is GF in the g…
0 Updates 0 Recommended Answers 3 Replies 2 Upvotes
Cancel and Reshchedule Just wanted to say that, I had an install scheduled for yesterday (11 July). The signal from the str…
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Fiber speed problem. I’ve been able to get anybody to look at after numerous calls. I’ve called every day for five days in a row. The last call they said they would get back with that …
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Old ISP Cut Did the fiber contractor running the fiber cut your existing access to internet by accident too?
0 Updates 0 Recommended Answers 3 Replies 0 Upvotes
Google customer service lies every time Install appt set for 6/29/24, then they reset it to 7/03/24- but with no notice they said when I cal…
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Fiber not available when previously used at location I previously lived at this location and used Google Fiber when I lived there. My sister is moving in…
0 Updates 0 Recommended Answers 1 Reply 2 Upvotes
I thought my package would come with a Nest? It did not. I did not receive a Nest like I thought I would with my purchase. 
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