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Remove connected devices on WiFi 1 Recommended Answer 22 Replies 66 Upvotes
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How do I disconnect devices that are active on my network box?
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I am having similar problem even after changing password and all I don't give it to anyone yet there are constantly devices connected to and I have no idea what they are
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Yes, I have the same issue. There appear to be devices that say they are connected when they no longer exist (old phones, etc), devices with crazy numbered/lettered names (I don't know what they are), and even duplicate items that I cannot remove. Whenever I have issues with connection speeds and I call Google Fiber, they say I have too many devices (which for a 2-person home, I'd actually say that I don't).
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There really  needs to be functionality for this. Resetting the network login every time is a pain as it causes us to have to reset security cameras, phones, and all of our devices just to boot one device.
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3 days
After reading this and almost conceding defeat... I figured out the solution.

In order to remove unwanted connected devices from TV boxes (since there is no option to delete connected devices) follow these steps:

1 | Login in to the Google Fiber Admin
2 | In the Google Fiber Admin, rename your wireless network (may be optional)
3 | In the Google Fiber Admin, select the TV box that has unwanted connected devices that you want to remove
4 | In the Google Fiber Admin, turn the Wifi Radio to off (may be optional)
5 | Locate the TV box in your home, press and hold the reset button on the back until the red/blue light on the front turns off
6 | Reload the Google Fiber Admin webpage
7 | In the Google Fiber Admin, select the same TV box that should now only have disconnected devices
8 | In the Google Fiber Admin, select each unwanted disconnected device and click remove device
9 | In the Google Fiber Admin, turn the Wifi Radio back on (may be optional, don't do if you skipped step 4)
10 | In the Google Fiber Admin Wifi Devices Section, select each unwanted disconnected Wifi device and click remove device
11 | Repeat this process on each TV box if needed, as sometimes when a connected device disconnects from one TV box it will try to connect to another TV box that is on

This should allow you, as it did me, to remove 15+ unwanted connected wired and wifi devices that previously did not have a remove device button because they were connected.

I hope this helps... holler with questions and Google feel free to hire me ;)

Here is a photo of the original network with unremovable connected wired & wifi devices

Here is a photo of a previously connected device, now showing as disconnected and removable

Here is a photo of the clean network showing no unwanted connected wired or wifi devices
Last edited 3 days ago
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