Network Box substitution or Improvement
I'm drawing a blank on finding it now. But the one thing that stood out to me is the fact that they're not forcing those customers to use the network box. It's optional. Those customers can hook directly to the ethernet connector on the fiber jack.
There's no technical reason to require the network box. I can only guess that it's there to guarantee customers get the full gigabit speeds, and I suspect it may also have some special sauce for grabbing statistics on usage. If there's something in the network box that's required for the TV service to work, I wish someone would just tell us. That bit is irrelevant for internet-only customers.
I'm going crazy waiting for my Fiber to be installed, but there's two very big things I'm going to give up when I finally kick Time Warner out of my house.
Control of my router.
It'd be really, really nice if they'd give us 'pro-sumer' users the option to use our own routers. I'd happily sign a waiver that I can't contact customer support for speed or performance issues while my own router is in place. I'll gladly find a gigabit router/firewall that works and I won't expect Google to hold my hand along the way. For some of us, having a cutting edge network connection is about more than just raw speed. What was the old tire marketing slogan? "Power means nothing without control" ?
Both of these things seem like fairly easy fixes, and would go a long way towards providing the truly high end service some of us are craving.
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