Your Fiber Quick Start Guide

Now that you've got Google Fiber installed, you're ready to take advantage of our super-fast Internet. Here's a quick start guide to help you manage your Fiber service.

Let's get you started

  1. Google Fiber billing statement icon

    Learn about your first Fiber bill

    Your first bill will be higher than your following monthly bills because it’ll include the charges for the upcoming month a prorated charge for the current month you're installed. Learn more with these helpful articles:
  2. Google Fiber account management iconManage your Fiber account

    It’s simple for you to manage your Fiber service—all in one place. Here are some helpful articles that will help you to manage your account:
  3. Google Fiber Wi-Fi connectivity iconGet the best Internet performance

    Now that you’ve gotten Fiber all set up, you can start experiencing the super fast speeds of Fiber Internet. If you need, you can:
  4. Google Fiber TV remote pairing icon

    Set up your Fiber remote

    You may need to set up your remote again if you get a new TV or if the remote becomes unpaired from the TV Box. There are two steps to setting up your remote:
  5. Google Fiber troubleshooter iconSolve issues with your Fiber service

    If you’re having any trouble with your Fiber service, you can powercycle your Google Fiber device or use our troubleshooter to guide you through a few questions that may lead you to resolving the problem with your:
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