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Configure Your Wifi Network

This article applies to customers who have a Fiber Network Box as their router. If you have Google Wifi instead of a Network Box, you can use the Google Wifi app to manage your account.

Your Installation Specialist helped you configure your home Wifi network as part of the Google Fiber installation service. You can change your Wifi network configuration anytime you want. In the unlikely event that you have to set up your Fiber network on your own, you can do so with the instructions below.

If you change your network name or password, you will need to reconnect any device connected wirelessly with the new name and/or password after you apply the changes.

  • You can configure your network from a device with a different Internet connection.

  • You can configure your network from a device connected to the Network Box with an Ethernet cable.

  • If you are configuring your network from a device that is connected wirelessly to your Fiber network, you will need to reconnect using the new network name and password after applying the change.

To configure your Wi-Fi network:

  1. Sign in to Fiber using the email and password you use for your Fiber account.

  2. Select Network from the navigation menu. (Selections are displayed without a navigation menu if your browser window is enlarged.)

  3. Enter or change the name of your wireless network in the Network name field.

    The network name is also known as the SSID. You can use your first or last name, initials, the name of your boat, dog, favorite beach, or anything that's easy to recognize.

    The SSID is case-sensitive and can be up to 32 characters, using any of the following:

    Character type Symbols
    Capital letters A through Z
    Lower-case letters a through z
    Numbers Zero (0) through nine (9)
    Other ! " # $ % & '( ) * + , - . / :
    ; < = > ? @ [ \ ] ^ _ ` { | } ~

    blank spaces, for example: fave1 music

     

    By default, when your Wifi network is configured and its access points are enabled, it broadcasts its SSID. That means that the network name appears in the list of available networks when anyone tries to connect a wireless device in your home or nearby. (If you want to hide the presence of your wireless network, you can disable SSID broadcasting.)

    Your Wifi network is configured to use both the 2.4 GHz and 5 GHz radio frequencies with the same network name. If you want a different name for each frequency, you can configure your network names.

  4. If Wifi network is set to Off, change it to On. The Wifi network must be set to On to change the Wifi password.

    If you want to disable all Wifi access points on your network and prevent wireless devices from connecting, change Wi-Fi network to Off.

  5. If Wi-Fi network is set to On, enter a unique password for your network in the Wi-Fi password field.

    Your wireless network is configured to be protected by WPA2 encryption to provide the highest level of security and privacy. Anyone who wants to connect a computer or other wireless device to your Fiber network must enter this password.

    Your password is case-sensitive and can be from eight to 63 characters, using any of the following:

    Character type Symbols
    Capital letters A through Z
    Lower-case letters a through z
    Numbers Zero (0) through nine (9)
    Other ! " # $ % & '( ) * + , - . / :
    ; < = > ? @ [ \ ] ^ _ ` { | } ~

    blank spaces, for example: love1 mydog

    The characters you type appear as dots to keep it private, in case anyone nearby is looking at your screen. If you want to see the characters you are typing, select Show.

    We recommend writing down your Wi-Fi network name and password and keeping it in an easy-to-remember place.

  6. Click Apply.

    The new settings take effect immediately. If the device you are using is connected wirelessly to your Fiber network, you must reconnect using the new network name and/or password.

When you enable your Wifi network, Wifi is enabled in the Network Box and in any TV Boxes for which Wifi radio is set to Auto or On. Wifi radios remain disabled in TV Boxes for which Wifi radio is set to Off.

If you consider yourself to be an advanced network user, you may want to review the advanced settings for more network options.

TV Box access points

Your Network Box is the main Wifi access point in your network. If you have Google Fiber TV, you can use individual TV Boxes as Wifi access points as well to provide Wi-Fi access in parts of your home that are out of range of your Network Box. As you walk from one room to the next with your wireless device, it connects to the strongest signal—generally the closest enabled Wifi access point.

TV Box access points are disabled by default, but you can individually set them to Auto or On if you want to extend your network range.

Connect to the Fiber Setup Wifi Network

If you have to set up your Fiber network on your own, follow the instructions in this section.

  1. On your mobile device or computer, display the list of available networks.

    By default, your Setup Wifi network name is GFiberSetup, followed by your street address number or your apartment number or letter.

    • If your address is 123 Main Street, an open network named GFiberSetup123 appears.

    • If your address is 456 Main Street, Apartment 7, an open network named GFiberSetup7 appears.

    • If your address is 789 Main Street, Apartment B, an open network named GFiberSetupB appears.

  2. Select your Setup Wifi network name from the list of available networks.

  3. Open a web browser.

    The Google Fiber welcome screen appears.

  4. If you're not automatically directed to the Google Fiber welcome screen, enter wifi setup.googlefiber.net.

  5. Follow the on-screen instructions to verify your Google Fiber account and to set up your Fiber home Wifi network.

After creating your private Wifi network, you can connect other devices to it.

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