Add or remove TV packages

If you're a Fiber TV customer, you can add or remove optional TV packages at any time after installation.

EDIT TV PACKAGES

To add or remove TV packages:

  1. Sign in to Fiber using the email and password you use for your Fiber account.

  2. On your Account page, in the TV packages section, click Manage Plan.

  3. On your Plan Details page, in the TV packages section, click Add or remove TV packages.

Add or remove TV packages in Google Fiber account

If you've already made a change to your plan and it's pending, you'll be asked to cancel the pending change before continuing. For example, if you've already made a change to remove a TV Box, you must cancel that change before adding or removing a TV package.

The Change Plan screen displays the channels included with each package. Please note that prices may vary by city:

Change TV packages in your Google Fiber account

  1. Select the TV packages you want to add, and/or deselect any TV packages you want to remove.
  2. Click Continue. The Review changes screen appears.

  3. Review your changes, and click Edit next to any change you want to revise.

  4. After confirming that the changes are correct, click the blue links in the acceptance box to read the terms and conditions. If you agree to the terms and conditions, check all the boxes, and then click Submit.

    If you remove a TV package that includes one or more channels from which you have recorded content, the content can no longer be watched when the TV package is removed. Although the content may still appear in your recorded shows, it cannot be watched.

Billing information

If you add or remove TV packages:

  • The channel options you select are activated or deactivated within minutes of saving the plan change.

  • We will prorate all TV package charges, except for streaming services. The proration won't be reflected until the following month's bill. For example:

    • If you upgrade to Showtime on June 15, your July bill will show a $5 charge for June 15-30 plus the full $10 charge for the month of July.
    • If you remove Showtime on June 15,  your July bill will show a $5 credit for the time in June where you did not have the Showtime channel.
  • All charges are subject to applicable taxes and fees, which are explained in your monthly bill.

  • If you remove a TV package, and then decide to keep it, you can cancel the pending removal. From the Account tab, click Add or remove TV packages, then click Cancel request.

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