Understand your monthly bill

GFiber billing statement details charges, including taxes and fees, additional devices and other costs you may have incurred for the current month.
You can view and pay your outstanding balance at any time within your account.

At the start of each month, we send you an email that links to your monthly bill. No action is required on your part; we automatically charge the primary credit card, debit card, or bank account associated with your account ten days later (learn more about How you pay for Fiber). You can also find your monthly bill on the Account tab in your Fiber account a few days after the beginning of each month.

While we're not able to move your bill's due date or remove automatic billing from your account, you can make a manual payment at any time. 

MANAGE BILL

To view your bill within your GFiber account online:

  1. Sign in to GFiber using the email and password you use for your GFiber account. You’ll see your account page.

  2. Click Manage Bill; then click View Statements.

  3. In the Statements section, click the banner to display your current bill. If you want to display more than one bill, select the range of dates you want from the drop-down menu. Each bill is displayed separately and can be downloaded as a PDF file by clicking Download on the desired banner.


The first page of your bill displays a summary of your charges, which may include:

  • GFiber service for current month
  • Prorated Fiber service for the previous month
  • Charges for additional devices
  • Applicable government taxes and fees
  • The total amount of your bill

Google Fiber billing statement - first page


The second page of your bill displays government taxes and fees, and any adjustments that might apply to your bill.

Google Fiber billing statement - taxes, fees and surcharges


The third page of your bill appears only if your service includes Google Fiber Phone, and displays charges for international calls made on your home phone.

Google Fiber billing statement - Phone charges

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