Find your customer support PIN
When you contact Google Fiber customer support, you may be asked to provide your customer support PIN. Your PIN is a 4- or 5-digit number that identifies you as an authorized Google Fiber customer. If you haven't signed up for Fiber yet, you'll be asked to create a unique 5-digit PIN during the sign-up process.
To find your PIN:
To edit an existing PIN:
Sign in to Fiber using the email and password you use for your Fiber account.
From your Account page, click Manage Profile; then click Edit next to the PIN icon.
Your existing 4-digit PIN will be replaced by the 5-digit PIN you create. Your PIN must contain at least two different numbers, and cannot be sequential. For example, 1, 2, 3, 4, 5 is an invalid entry.
Enter a unique PIN that's easy to remember and click Save. Your new PIN is displayed on your Account page.