Transfer an account or address

Claim your address

If another user is currently signed up for your physical address, request an account transfer.

Change the email address associated with your account

If you want to change the email address associated with your Google Fiber account, send an email message to fiber-support@google.com from the email address that you originally used to sign up, letting us know the new email address you want to use instead. Be sure to include your Google Fiber customer support PIN in that email.

Change the physical address associated with your account

If you are moving or sign up with the wrong address, change the street address associated with your Google Fiber account.