Make a payment in advance

You can make a payment in advance, that is, add an amount of money on your account to cover charges for future bills. The minimum payment is $10. However, if your outstanding balance is less than $10, the minimum payment is the amount of your outstanding balance.

Making a payment using a card assigned as a primary or backup card charges the outstanding balance on your account.

To make a payment in advance:

  1. Sign in to Fiber using the email and password you use for your Fiber account. Your Account page appears.

  2. Click Manage Bill; then click Make a Payment. By default, the amount you enter is applied to your primary payment method.

  3. If you prefer to associate the charge with another payment method, or want to add a new card or bank account to associate the charge with, click the carat next to the selected payment method and choose the desired method.

  4. Enter the amount (a minimum of $10) you want to pay; then click Make a Payment.

  5. Confirm your payment details and then click Make Payment to complete the transaction. Your account balance is updated as soon as the payment is authorized.

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