Upload your personal media

Google Fiber TV no longer supports the use of personal media on the storage box. We recommend that you remove all personal files from your storage device.

The personal media you upload to the Google Fiber storage device is not backed up, so you should always keep a copy elsewhere.

To upload your personal media from a Mac:
  1. Connect your Mac to your home network (either wired or wirelessly).

  2. Go to the Finder, and select Connect to server from the Go menu.

    The Connect to Server dialog appears.

  3. Enter smb://gfiberstorage for Server Address, and click Connect.

    A message might appear at this point asking you to sign in as a registered user. If so, select Guest (which does not require you to sign in), and click Connect.

    A message prompts you to select the volumes you want to mount. These are the personal media folders on your storage device.

  4. Select all three (Music, Photos, Videos), and click OK.

    The three volumes open as folders on your desktop.

  5. Drag and drop files from other folders on your computer to these folders.

    Be sure to copy only music and playlist files to the Music folder, image files to the Photos folder, and video files to the Videos folder. Refer to the list of supported file types below to be sure your files are supported by the Google Fiber system.

  6. When you finish copying files to the storage device, close each folder that you opened.

To upload files from a Windows computer:

The Google Fiber storage device is listed as GFIBERSTORAGE. Be sure to select the storage device, not the Network Box. This procedure does not work with the Network Box.

If you see the message "File Sharing is turned off. Some network computers and devices might not be visible. Click to change", click it, and select "Turn on network discovery and file sharing". Then press F5 to allow Windows to discover network neighbors.

  1. Connect your Windows computer to your home network (either wired or wirelessly).

  2. From the Windows Start menu, select Computer.

  3. Select Networks.

  4. Double-click GFIBERSTORAGE.

    Three folders appear: Photos, Videos, Music.

  5. Double-click the folder to which you want to upload files from your computer.

  6. Open the folder on your computer that contains the media files you want to upload.

  7. Drag the files from your computer folder to the GFIBERSTORAGE folder.

    When a message informs you that the upload is complete, the files are on your storage device.

Alternatively, if this procedure is unsuccessful, you can try either of these quick shortcuts:

  • Select Run from the Start menu, enter \\gfiberstorage, and press Enter.

  • Right-click on the desktop and select Create Shortcut > In location type \\gfiberstorage, and click OK.

If you are using Windows XP and have trouble with these procedures, see Cannot upload personal media with Windows XP.

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