Ookla SpeedTest Desktop App

The following steps explain how to use the SpeedTest by Ookla Desktop app to test the speed of your internet.

Before you get started

Minimum requirements for obtaining Multi-Gig speeds 

5 Gig Plan

Minimum specifications:

• 5GBASE-T RJ-45 (Ethernet) or Ethernet Connector for Wide Area Network (WAN) Port
• Minimum one 5GBASE-T RJ-45 Ethernet (LAN)
• Minimum WP2 (or higher) Security

Recommended hardware:

• Apple Mac Studio or Pro 

• High-end PCs with 10 Gbps network interface card

• 10 Gbps USB adapter for PCs

• Other connected device with a 10 Gbps ethernet port

• USB 3.0 or higher

• Solid State Drives (SSD) with PCIe 4.0 

• PC with 8-core processor or higher

8 Gig Plan

Minimum specifications:

• 10GBASE-T RJ-45 (Ethernet) or Ethernet Connector for Wide Area Network (WAN) Port
• Minimum one 10GBASE-T RJ-45 Ethernet (LAN)
• Minimum WP2 (or higher) Security

Recommended hardware:

• Apple Mac Studio or Pro
• High-end PCs with 10 Gbps ethernet port
• USB 3.0 or higher
• Solid State Drives (SSD) with PCIe 4.0
• PC with 8-core processor or higher

 

Download SpeedTest by Ookla

• Update the device with the latest version of the operating system and browser.
• Click the link below to download the desktop app.
  • SpeedTest for Mac
  • SpeedTest for Windows
• If you are unable to use the desktop version, open your browser and go to https://speedtest.net to test the speed of your internet. Read about supported browsers. Note that most browsers max out at about 3 Gbps, so a browser-based test may not show your full 5 Gig speed.

Perform a Speed Test 

1. For best results, close all applications and other devices before running the speed test.

2. Use a wired ethernet connection to obtain maximum speed. If you don't have an ethernet connection, you can perform the speed test with a wireless connection.

3. Access the SpeedTest by Ookla from your desktop or browser.

4. If you have pop-ups blocked, the speed test may not appear when you click the speed test link. If this occurs, unblock pop-ups temporarily to display the speed test page. 

5.  Click the GO button to start the test. Ensure you're connected to Google Fiber's speed test server by clicking "Change Server" for the best results.

6. View the results of your upload and download speeds.

   

 

Helpful Tips

• All hardwired speed tests should be conducted using the silver 10G LAN multi-gig ethernet port on the back of the Google Fiber router. 
• You won't be able to reach maximum Internet speeds of your chosen Fiber plan when connected by Wi-Fi. Learn more about the maximum possible download speeds achieved using a variety of wireless and connected devices.
• Use an Incognito window in Chrome web browser or a private window in other web browsers.
• Have only one tab open in your web browser when running a speed test.
• If you've run an Internet speed test and believe you still aren't receiving the fastest speeds, here are ways you can improve your Wi-Fi speeds.

Troubleshoot your network connection

• If you tested your Internet speed and feel it's lower than expected, try our Network Troubleshooter to resolve any issues you may have with your Google Fiber Internet connection.