You can use the Google Fiber app to schedule an installation appointment. You can also change or cancel an existing repair appointment. To schedule an appointment, follow these steps:
To schedule a new appointment:
- From the Home screen touch Schedule appointment.
- Select your desired appointment, then touch Continue.
- Review your appointment details, then touch Confirm appointment.
- A technician will arrive within 30 minutes of your appointment start time and the appointment should take around 2 hours. If you need to make changes, check out Reschedule an appointment with the Google Fiber app or Cancel an appointment with the Google Fiber app.