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Affordable Connectivity Program (ACP)

What is the Affordable Connectivity Program (ACP)?

The Affordable Connectivity Program is a program created by the US Federal Government through the Federal Communications Commission (FCC) that helps keep families connected to internet service. With this program, eligible households can receive up to a $30 subsidy toward their monthly internet services.

Who is eligible for the Affordable Connectivity Program?

Per the criteria set by the FCC,  to qualify, a member of your household must meet at least one of the following criteria:

  • Qualifies for the federal Lifeline program, including:
    • Medicaid - a program that helps with healthcare costs for some people with limited income and resources
    • Supplemental Nutrition Assistance Program (SNAP) - a program that provides food-purchasing assistance for low- and no-income people
    • Supplemental Security Income (SSI) - a program that provides monthly payments to adults and children with a disability or blindness who have income and resources below specific financial limits. SSI payments are also made to people aged 65 and older without disabilities who meet the financial qualifications
    • Federal Public Housing Assistance - more than one program falls within this category
    • Veterans and Survivors Pension Benefit - a program that provides monthly payments to qualified surviving spouses and unmarried dependent children of wartime Veterans who meet certain income and net worth limits set by Congress
    • Tribal Programs for Residents for Qualifying Tribal Lands - more than one program falls within this category
  • Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision
  • Has an income that is at or below 200% of the federal poverty guidelines
  • Received a federal Pell Grant in the current award year - a program to award undergraduate students who display exceptional financial need
 

To confirm your eligibility for the Affordable Connectivity Program, we will have to share certain qualifying information about you with the Federal Government.

How does the Affordable Connectivity Program work for Google Fiber customers?

If you’re eligible for this government subsidy program, you’ll get up to $30 off your monthly Google Fiber internet bill. That means you can get any of our plans — even our fastest — for less.

Verification for the Affordable Connectivity Program subsidy is run through the U.S. Federal Government National Verifier.

How do I apply for the Affordable Connectivity Program?

New Google Fiber customer

  1. See if your address is ready for Google Fiber here.
  2. If it is, apply at the FCCs National Verifier and receive your application ID.
  3. Once you’ve received your application ID, pick your plan and sign up for Google Fiber.
  4. Fill out the Google Fiber Affordable Connectivity Program subsidy form.
  5. We’ll send you a confirmation email upon successful verification of your ACP eligibility.  This could take up to 48 hours.

Existing Google Fiber customer

  1. Apply at the FCC’s National Verifier and receive your application ID.
  2. Once you’ve received your application ID, fill out the Google Fiber Affordable Connectivity Plan Subsidy form.
  3. Google Fiber will send a confirmation email of successful enrollment upon verification of ACP eligibility information. This could take up to 48 hours. As soon as you are successfully enrolled, the subsidy will be applied to your following and subsequent bills.

You can also go to Google Fiber’s Affordable Connectivity Program website to learn more.

Can another member of my household receive this subsidy? 

The Affordable Connectivity Program subsidy is limited to only one per household. Additionally, the name and information of the person who applied for the subsidy on the FCC’s website must match the information provided to Google Fiber.

What if I move, will I lose my eligibility? 

Moving homes will not cause you to lose your Affordable Connectivity Program eligibility.  However, Google Fiber may not be available at your new location.  If so, you will need to cancel your Google Fiber service and enroll with another provider at the new location.

If I transfer providers, can I keep the Affordable Connectivity Program?

The Affordable Connectivity Program subsidy is available with other internet providers. We’ll be sorry to see you go but you can check the FCC’s site for more information on participating providers.

 

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