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About your Mesh Extender (GFEX310)

The Mesh Extender is designed to be used along with your Multi-Gig Router (GFRG300) to expand your Wi-Fi network to the furthest reaches of your home. 

During your installation, the Mesh Extender was paired with your Multi-Gig router by one of our technicians. Or, one may have been shipped to you that you set up yourself already.

Your Mesh Extender’s features, ports and buttons

Ports you can use

Your Mesh Extender comes with two gigabit ethernet ports: one yellow LAN port, and one blue ethernet port that can be used as either WAN or LAN.

It also features a USB port you can plug your electronic devices into for charging.

The 12VDC power adapter port is where you’ll plug in your power adapter when you’re plugging this device into an outlet to power it up.

Buttons

You'll use the power button to turn your Mesh Extender on and off. 

On the top of the Mesh Extender, you’ll find the WPS button (Wi-Fi Protected Setup). You'll be using the mesh Wi-Fi network set-up button (that says WPS) to pair it to (or connect it with) your router.

The reset button, on the back of the device near the top left of the power button, is typically used to reset your Mesh Extender when a customer service representative suggests you do so or as needed for troubleshooting.

Features

Your Mesh Extender has Wi-Fi 6 (802.11ax) capabilities.  Wi-Fi 6 allows for 30% faster speeds on Wi-Fi 6-enabled devices (such as phones, laptops, and tablets), and for more devices on a single network without slowing down Wi-Fi speeds. Wi-Fi 6 also improves battery life and provides greater security with WPA3. It's Tri-Band, with one 2.4GHz (2x2), one 5GHz (2x2), and one 5GHz (4x4) band, which automatically selects the best signal for your devices using a technique called band steering. In other words, it works to optimize your Wi-Fi.

Finding the right spot in your home for your Mesh Extender

The technician who installs your internet service can help you determine the ideal placement for your Mesh Extender. As a general rule, you’ll want to place it about halfway between the router and the furthest location where Wi-Fi coverage will be needed.

For example, if there’s a room or spot in the far end of your home that typically has a weak Wi-Fi signal, you’ll want to place your Mesh Extender halfway between your router’s location and that spot.

How many Mesh Extenders can I use?

We recommend a maximum of two extenders in your home network setup, but you can install up to six total.

How do I set up my Mesh Extender?

The process of setting up your Mesh Extender is referred to as pairing, since you’ll be connecting (or pairing) it to your router. You can do this either wirelessly, which we recommend, or using an ethernet cable to connect to the router. 

Wireless pairing

To wirelessly connect the Mesh Extender to the Multi-Gig router:

  1. Within 3-6 feet of the 2 Gig Router, connect the Mesh Extender's power adapter and plug in the mesh extender.
  2. Turn it ON by pressing the power button on the back.
    • At first, the status LED will turn solid yellow.
  3. Once the status LED starts blinking yellow, briefly pressing the WPS button on the top panel of the mesh extender.
    • The status LED on the mesh extender will start blinking green.
  4. Within two minutes, briefly press the WPS button on the multi-gig router.
    • When the status LED on the mesh extender turns solid green or solid yellow, it has connected (paired) successfully.
  5. Move to the mesh extender to its final location by shutting it OFF, unplugging it, and moving it about halfway between the multi-gig router and the furthest location where Wi-Fi is used. Then plug in and turn it ON.
    • The mesh extender will then automatically reconnect to the network.
    • A solid Green (Excellent) or Yellow (Good) WPS LED indicates the mesh extender has an acceptable connection.
    • If the status LED is blinking RED, the mesh extender must be moved closer to the router until it turns green (recommended) or yellow (if green is not possible.)
  6. Conduct speedtest using Google Fiber Speed test tool (speed.googlefiber.net)

Direct connection pairing using an ethernet cable

Both of the mesh extender ethernet ports can be used to connect ethernet devices to the customer’s network.

To direct connect the Mesh Extender to the Multi-Gig router using ethernet:

  1. Connect a CAT5e (or better) from any multi-gig router ethernet LAN port to the blue ethernet WAN port on the back of the mesh extender.
  2. Connect the power supply and plug in the mesh extender.
  3. Turn ON the Mesh Extender by pressing the power button on the back of the mesh extender.
    • At first, the mesh extender’s status LED will turn solid yellow.
  4. Since it's connected via hardline, when the status LED turns solid green, it has connected (paired) successfully. The LED will automatically shut off after about 2 minutes.
    • If the status LED is blinking RED, the mesh extender must be moved closer to the router until it turns green (recommended) or yellow (if green is not possible.)
  5. Conduct speedtest using Google Fiber Speed test tool (speed.googlefiber.net)

 

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