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Trouble making calls and seeing messages on Web 1 Recommended Answer 3 Replies 0 Upvotes
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I am a heavy user of the Google Fi web interface (messages.google.com/web) to make/receive calls and send messages.   This has worked fine until today.

As of this morning, I have started to receive the following message at the top of the web interface:

You might not be able to make or receive calls in your browser. Check your internet settings and reload the page.

My internet setting are fine (and have not changed), and restarting the browser had no effect.

In the web console I noticed the following error message:

WebSocket connection to 'wss://web.fi.telephony.goog/websocket' failed: Error during WebSocket handshake: Unexpected response code: 403

Has anyone encountered this before?
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If you are using Chrome web browser bring up Chrome go to "help->About Chrome".    On the screen does it show that you are up to date or does it ask you to apply an update and relaunch Chrome?   I have noticed that when Chrome has a pending update, for security reasons it seems to disable some functionality until you apply the update.  So you might want to check to see if an update needs to be applied and have Chrome relaunch.

Does it do the same thing if you bring up an Incognito/Private browsing window and log in that way?
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The issue was resolved without any intervention from me (same version of Chrome, same internet, same everything), looks like it was something on the Google Fi end, which was fixed relatively quickly.
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