/fi/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
-
1/4/19
my phone will not turn on. My phone will show Google on and off maybe 2 seconds apart.. Anything I can do? 0 Recommended Answers 8 Replies 61 Upvotes
1 Recommended Answer
$0 Recommended Answers
Last edited 3/1/19
I'm trying to start up my phone.
All Replies (8)
1/4/19
Hi Judy, welcome to the Google Fi User Forum!
 
Which Nexus device do you have and is it still under warranty?
 
Hope this helps!
marked this as an answer
Helpful?
2/11/19
Sad, they are not going to do anything about it if your phone is not under warranty even though it is a manufacturing defect!
marked this as an answer
Helpful?
3/2/19
Nexus 5x and not under warranty.
Last edited 3/6/19
marked this as an answer
Helpful?
3/10/19
My Nexus 5x had the bootloop of death (BoD) issue back in January. Luckily I had purchased the protection plan and was able to RMA my phone for a refurbished phone. Unfortunately, the refurbed phone is having the exact same problem almost 2 months to the day that my old Nexus had.

I've been reading XDA Developers for clues on to fix this problem myself, but every answer involved either rooting my phone or using a modded ROM. That's something I don't feel comfortable doing because 1) it voids my warranty and 2) it'll probably cause more damage than has already been done.

In respect to what's causing the BoD in the first place, 1 post i read says it's a hardware issue where another suggests its the software (OS) not playing nicely with the hardware. So both seem to point to a hardware/performance issue.

I'm waiting to speak with support to try to fix the problem, but this is frustrating!
marked this as an answer
Helpful?
3/15/19
My trusty Pixel XL just had this BoD issue and was stuck for a couple days, even after I did the factory reset. I have been reading about other experiences (Lots of complaints on this one!) and it seems like everyone just has to buy a new phone. So instead of sending in for the recommended $400 fix, I decided to spend $250 to purchase the new Moto phone.
marked this as an answer
Helpful?
3/16/19
Same here, happened yesterday. Were our phones rendered obsolete by design? Such BS.
marked this as an answer
Helpful?
4/8/19
My 2016 Pixel did this last night. And I'd just finished paying it off.

Not happy.
marked this as an answer
Helpful?
4/17/19
My pixel2's screen went dark and blank - all of a sudden despite the fact I believe I am a good user of gadgets. It's not easy to find technicians who fix Pixel phones unlike iphones and samsungs..Google recommended ubreakifix or puls aren't good - they either give very long estimates or quote $$$. I am in the market after just 1.4 years of purchase at full price of $700. I wish Google made reliable phones, never happened to any of my iphones!
Last edited 4/17/19
marked this as an answer
Helpful?
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/fi/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Marked as Recommended Answer
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
/fi/profile/0?hl=en