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12/7/18
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Last edited 12/7/18
While in a phone call when I speak, the person on the other end of the line has a 5-20 second delay before hearing my voice.  This has been an issue before resetting to factory defaults, after resetting, on wi-fi, and not on wi-fi.  It has been happening for just over 2 weeks.  The only support I have received from Google was to reboot my phone into safe mode (where there was no voice delay) and leave it there.  Rebooting back into standard mode on a vanilla install I still get voice delays.  I did NOT Have this problem on the same phone just over 3 weeks ago (I have had the service for several months now), but now I do.

Any help would be appreciated, I can't just leave the phone in safe mode all the time.......
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12/7/18
Hi Jason Bliss, welcome to the Google Fi User Forum!
 
Considering safe mode seems to resolve your problem, it's almost certainly a 3rd party app that is causing the issue. Can you think of any apps you installed about the time the problem started? If so, I would start by deleted them.
 
Here is a link to the Google Help article explaining this process.
 
Hope this helps!
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12/7/18
The support person I spoke with had me reset to factory defaults.  There is no other apps currently installed on the device aside from what was pre-installed by Google (as I ordered it from google direct).  Unfortunately the issue still persists despite a factory reset.
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12/7/18
When you activate an Android phone, it will try to install apps you had previously. If you installed the app on a prior Android phone, it may have been automatically reinstalled as part of activation.
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12/14/18
I have restored to factory defaults WITHOUT third party software installed, I have uninstalled everything that is not required for operation and I STILL get call delays.  It varies between 1 and 10 seconds.  The only response I have received from tech support is they are "sending it to my specialist team".  That was two days ago, and still no response.  I have now had this issue for far too long.

Not sure what to do next.

Sorry for not thanking you for the welcome in your first response I missed it in my haste!
Last edited 12/14/18
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12/19/18
Have you noticed if the problem occurs only on wifi calling? Also consider installing an app like Signal Spy to see what network you are on. I had this problem for a bit and noticed it predominantly occurred while I was on Sprint, so I would manually switch to T-Mobile using Signal Spy before important phone calls. 
(I do note that the problem eventually went away and I no longer have that problem, but it may be worth the experimentation to see if you can isolate a more specific problem.)
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5/31/19
I canceled my service because I experiences the same issue. Wifi or not the calls/texts are all delayed. 
I love google products but this one needs improvement.
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10/19/19
I spent endless hours with Google fi support they had me do everything including factory reset. Unfortunately the only thing they would not admit is that FI kind of sucks. When I told the chat person that I didn't have any delay with Verizon she replied "Excellent!"
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