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Introducing Google Fi - Android & iOS Ready 1 Recommended Answer 85 Replies 144 Upvotes
Last edited 11/30/18
UPDATE: If you were eligible for the Travel on Fi promotion and successfully completed a purchase, you will be receiving an email confirmation from us soon.
We’re very excited to announce that Project Fi is now Google Fi, and starting today, you can bring the most popular Android phones and iPhones to Google Fi.
Use the phone you like—the choice is yours
You can now use most popular Android phones (including many Samsung, LG, Moto and OnePlus devices) and iPhones with Google Fi. Bringing your iPhone requires some extra steps to set up, but we’ll be there to walk you through every step of the way. No matter what phone you use with Fi, you’ll get great Fi features—like reliable coverage, easy group plans, and high speed international data coverage for the same rates you pay at home. Plus, as always with Fi, there are no contracts and zero hidden fees.
Some plan features will depend on the Android or iOS device you use. If you’re looking for the full Google Fi experience, including Fi’s unique technology to seamlessly switch between multiple cellular networks, you can use a phone designed for Fi—like the Pixel 3, Moto G6, and any other phone available on the Google Fi website. These phones include special hardware and software to move effortlessly between Google Fi’s networks and provide you with even more security and reliability through Fi’s new enhanced network feature.
Get started with some Google Fi deals
Today only, whether you’re new to Fi or already one of our subscribers, when you buy a phone from Google Fi, you can travel on us, too. With Fi’s fastest speeds available in 170+ countries and territories at no extra costs, we want to give you a reason to plan that next trip. For any phone you purchase from fi.google.com, you’ll receive the same value back in your choice of travel gift cards, which you can spend on flights with Delta and Southwest or lodging with Airbnb and hotels.com. Once the terms have been satisfied, you will receive an email from Google Fi (around 75 - 90 days after device activation) with instructions on how to obtain your gift card(s). More details on this killer deal here.
If you’d rather to bring your own phone to Google Fi, today only you’ll earn $200 of Google Fi service credit when you join Fi and activate on your current phone number. More details on this deal here.
Ready to join Google Fi? Sign up today.
Already a Google Fi subscriber?
Additionally, from now until January 8th you can refer a friend to Fi and earn $100 in referral credit per eligible referral for up to $700 in total referral credits, including past referral credits earned to date. Referred users must activate on Google Fi by January 8, 2019, complete 30 days of active service by March 1, 2019, and satisfy the terms and conditions here to qualify for this promotion. See more details on our referral program here.
1. What phones will work with Google Fi?
A: Most Android phones (including many Samsung, LG, Moto and OnePlus devices) will work with Google Fi; they’ll need to be running Android N or later. iPhones are also now compatible with Google Fi as part of our iOS beta program; they’ll need to be running iOS 11.0 or later. See more details here.
2. How do I set up my device with Google Fi?
A: For more information on how to set up your device on Google Fi, see our help article.
3. Why is Fi iOS in beta?
A: Designed-for-Fi phones, like the Pixel 3, Moto G6, and any other phones available on the Google Fi website—are built to give you all of Google Fi’s features, including network switching, automatic connection to secure Wi-Fi hotspots, and enhanced security and reliability. The Fi experience on iOS doesn’t have these same features and we’re introducing iOS support in beta. Some existing iPhone features, like visual voicemail, are not currently compatible with Fi.
4. How do I set up my iPhone with Fi iOS beta?
A: To setup your iPhone, download the Google Fi app from the App Store, where we’ll lead you through every step of the setup process. If you need help, request a call from our 24/7 support team here.
5. Which features will not be available for Android devices that are "compatible with Fi" (vs. devices that are “designed for Fi”)?
A: If you use Fi with your own Android device, there are a few features that won't work, including: the ability to seamlessly switch between networks, the ability to call or send messages over WiFi, smoother transitions between WiFi and cellular data, and blocking spam.
6. Can I keep my phone number when I switch over to Fi?
A: Yes, you can transfer your current cellular number over to Google Fi when you sign up. For more information on how the number transfer process works please visit our help center.
7. If network switching doesn’t work on devices people bring to Fi, which network will people be on, then?
A: Those who aren’t on designed for Fi phones will be on the T-Mobile network and T-Mobile’s roaming partners abroad.
8. Why the name change from Project Fi to Google Fi?
A: Following our work over the past few years and our broader device support, it felt like the right time to become Google Fi. We still have so much more we want to do but we’re excited with the journey we’ve had so far and opening up service to more people in the US. We believe “Google Fi” better reflects our vision for the future—to continue making your wireless experience fast, easy and fair.
For more details on the all-new Google Fi, see our official blog post.
More questions? Check out our FAQ page, or let us know here!
Kelly, Google Fi Community Manager
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