/fi/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
-
5/14/19
How do I fix not being able to send pictures from iPhone to android after removing GoogleFi SIM card 2 Recommended Answers 13 Replies 7 Upvotes
1 Recommended Answer
$0 Recommended Answers
Last edited 5/14/19
I recently used GoogleFi in Europe, and then switched back to my regular carrier upon returning.  I have an iPhone X, and since my return and switch back, I cannot send picture messages to android phones, nor can I send group messages that include an android number.  I have tried many ways to fix this:
1. Turned phone off and then back on.
2. Turned off WiFi and then back on.
3. Turned off iMessage, send as SMS, and MMS messaging, then back on.
4. Turned off iMessage, send as SMS, and MMS, rebooted the phone and THEN turned these back on.
5. Updated carrier settings.
6. Did all of these things again with an Apple representative on the phone.
7. Did all of these things again with an AT&T representative on the phone.
8. Turned off cellular data, tried messaging a picture.  Turned cellular data back on and tried again.
9. In settings, went to the GoogleFi app and turned off cellular data.
Does anyone know how to fix this?
All Replies (13)
5/17/19
Hello Monica,
 
It would seem likely that you would need to remove the Google Fi app from your iPhone, and you may need to factory reset your phone.  I would also suggest you contact Google Fi directly.  
 
To call Google Fi:  1-844-Talk2Fi.  (1-844-825-5234)
 
Best,
Lilybell2
marked this as an answer
Helpful?
-
7/3/19
Oh.My.Gosh!!!  Steele Wheels this problem has been plaguing me since April!! Three months!  This did the trick!! Thank you so much!!!
marked this as an answer
Helpful?
6 days
I put the old sim back in but it’s not giving me the option to reset apn. πŸ₯Ί
marked this as an answer
Helpful?
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/fi/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Marked as Recommended Answer
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
/fi/profile/0?hl=en