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ISSUE RESOLVED: Charged full price of Fi device after financing 0 Recommended Answers 292 Replies 403 Upvotes
Last edited 5/7/19
UPDATE: This issue should now be resolved and you should see a refund posted to your account within 1–2 business days. Look out for an email from us soon with additional information. We sincerely apologize for any inconvenience caused.
There is currently an issue where users who purchased a device from fi.google.com are now getting charged the full price of their device after selecting the financing option.
Our team is aware of the issue and is actively working on a fix. I will continue to update this thread as more information is available.
We sincerely apologize for the inconvenience and thank you for your patience.
-Kelly, Google Fi Community Manager
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