At any time after activation, you can request to switch your Google Fi plan with the Google Fi mobile app or at fi.google.com.
How to switch your plan
- Sign in to your account on the Google Fi app or at fi.google.com.
- Select Manage plan.
- Under "Actions," select Switch plan.
- Follow the instructions.
Cancel a scheduled switch
Important: You can schedule a plan switch for the start of your next billing cycle. If you do so, you can cancel the switch and stay on your current plan type any time before the start of your next billing cycle.
- Sign in to your account on the Google Fi app or at fi.google.com.
- Select Manage plan.
- At the top of the "Account" section, find a notification of your scheduled plan switch.
- Select Cancel switch.
How group plans compare to individual plans
Group plans are different from individual plans in that:
- Only the group plan owner can switch plan types.
- All members of a group plan are on the same billing plan.
- If the group owner switches billing plans, everyone in the group switches over to the new plan.
Frequently asked questions
What happens after you switch plansWhen you switch from the Flexible plan to the Simply Unlimited or Unlimited Plus plan, your first bill may be higher than you're used to.
Your bill includes:
- Prepaying owner and members’ unlimited plan monthly charge for the next bill cycle.
- Postpaying owner and members’ data use from the Flexible plan, at $10 per GB from the previous bill cycle per month.
- Postpaying any extra services you used in the previous bill cycle. Possible extra services include international calls, return to full speed data, and prorated costs for new members.
For example:
You just switched from the Flexible plan to an individual Simply Unlimited plan. In your last month, you used $20 of data on your Flexible plan. Your next bill includes:
- $20 for data on your Flexible plan that you postpay.
- $50 for your Simply Unlimited plan, which you prepay.
- Sign in to your account on the Google Fi app or at fi.google.com.
- At the top of your screen, find the notification "Your current cycle ends in X days."