Pause or resume data for group plan

Owners and managers of a group plan can pause data service for any member: 

  1. Open the Project Fi website or app. 
  2. Under "Your group plan," select Manage Plan.
  3. Select Pause Data.

Pausing data will take up to 10 minutes and impact Project Fi cellular data service only. While data service is paused, members will only be able to access data services and receive MMS messages, including group messages, when connected to WiFi.

You can choose to pause members' data service indefinitely or until the end of the billing cycle. If you choose the latter, Project Fi data service will resume automatically when the next billing cycle starts. If a member's monthly data limit is reached, all managers will be notified and will be able to pause data until the end of the billing cycle. 

There might be delays between receiving a usage alert, choosing to pause data service, and actual data service cutoff for a member. The group plan owner will be responsible for any data usage charges incurred by the member during this period.

You can resume data service at any time:

  1. Open the Project Fi website or app. 
  2. Under "Your group plan," select Manage Plan.
  3. Select Resume Data.

Members will receive an email and a notification if their cellular data service has been paused and/or resumed.

If you use Hangouts SMS integration 

Pausing data service affects your ability to receive SMS messages, since Hangouts relies on data connectivity. You'll need to turn off Hangouts SMS integration so you can receive SMS messages while your data service is paused.

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