Understand your Google Fi bill
You’ll receive your billing statement via email 2 days after the end of each billing cycle. You can see the statement in the Google Fi app or on the website as soon as the billing cycle ends. Use this page to understand the different sections of your billing statement:
Previous balance & payments
Standard monthly charges
Depending on your plan, you'll see your monthly calls & texts, and data or Unlimited plan charges.
If you’re making monthly payments on your device, you’ll also see the monthly charge here.
Other charges & credits
In this section, you’ll see data charges for the last month and charges that are not covered by your monthly plan. See below for details.
Charges for use not covered by your monthly plan
These can include charges for:
- International calls from the U.S. (Included with Unlimited plan to 50+ countries and territories)
- International roaming charges for calls, texts, and data outside the U.S.
You'll see any credits added to your account by support here. For example, if there was an interruption in your service that warranted a credit.
Prorated charges or credits for the Flexible plan
If your service was paused or suspended in the last billing cycle, you’ll see a credit for your calls & texts plan for the length of time your service was inactive. For example, if your service became inactive on June 16 and your billing cycle ends on June 30, you’ll see a calls & texts credit of $10 on your June 30th billing statement.
If your service was reactivated in the last billing cycle after it had been paused or suspended, you’ll see a charge for your calls & texts plan for the length of time it was active. For example, if your service was reactivated on June 16 and your billing cycle ends on June 30, you’ll see a prorated calls & texts charge of $10 on your June 30th billing statement.
Important: If you haven’t resumed service after 90 days, it will automatically turn back on.
Google Voice credit balance transfer
If you transferred your Google Voice number to Google Fi and you had a credit balance on your Google Voice account, you’ll see that credit transferred to your Google Fi account on your second bill. Learn more about switching from Google Voice to Google Fi.
The charges below include what you'll typically see on your bill, but because taxes and fees depend on the state and county you live in, you may see others as well. Keep in mind that taxes and fees can vary over time due to rate changes.
You may see the following sales taxes:
- State Sales Tax
- County Sales Tax
- City Sales Tax
Google Fi collects sales taxes on behalf of city, county, and state governments, when required. The rate varies by region.
911 emergency service fee
This charge may appear on your statement as:
- State 911 Tax
- Local 911 Surcharge
We’re required to pay this fee to cover the costs of providing emergency 911 services.
Federal and state Universal Service Fund assessments
These funds support initiatives to give all Americans access to communications services. They subsidize services in rural and high-cost areas and support services in schools, libraries, and hospitals.
Federal Regulatory Assessment Fee
This fee helps cover other various government charges we pay including FCC regulatory fees and contributions to support federal telecommunications programs.
Your total amount
The total amount you’re charged each month includes the following:
- Any charges in “Last month’s usage”
- Your monthly plan charges in “Next month’s charges”
- Any previously unpaid balance in “Previous Balance & Payments”
- Taxes, fees, and surcharges
- Any credits from your previous balance and payments
- Any service credits
Group plan billing
Flexible vs Unlimited group plan billing
In the Flexible plan, calls & texts for the group plan owner is $20/month and each additional group member is $15/month. Shared data is $10/GB for all group members until you reach your Bill Protection level.
Unlimited plans are priced on a per-line basis. Each member of the plan pays the same rate, and that rate is determined by the number of people in the plan:
- 1 person is $70 ($70 total)
- 2 people are $60 per line ($120 total)
- 3 people are $50 per line ($150 total)
- 4 people are $45 per line ($180 total)
- 5 people are $45 per line ($225 total)
- 6 people are $45 per line ($270 total)
For the Flexible plan, your group's owner will receive and pay a single bill each month that includes each member's calls, texts, and data usage. In the Unlimited plan, the group plan owner receives a single bill at a rate determined by how many members are in the group plan. For both plans, any device financing and device protection payments will be charged to the group plan owner.
If you are already a Google Fi subscriber and join a group plan, you'll get a refund for any service on your individual plan that you didn't use. See details about refunds for closed accounts.
Your first bill after someone joins your group
When a new member activates on your group plan, you won't be charged anything until your next billing cycle comes around. The first billing statement after a new member activates will include:
- New member’s prorated charges for last month’s calls, data (on the Unlimited plan), & texts, including taxes.
- All members’ (including new member) payment for returning to full data speeds (if they went over) from the prior month.
- All members’ calls, data (on the Unlimited plan), & texts.
Find out more about your Google Fi group plan.
You can use Group repay to send automatic payment reminders to the members in your group each month. Group members can accept these requests and pay you back for their part of the bill using Google Pay.
Google Fi automatically calculates the amount each member owes each month based on the option you choose:
- Individual total:The full amount of a member's part of the bill.
- Fixed amount: Choose a specific amount. The amount requested will stay the same each month, even if a member's individual total is more or less.
- No repayment:This member won't receive payment requests.
Turn on Group repay and send payment requests to your group members:
- Open the Google Fi app.
- Go to the Billing tab.
- Under "Payment Settings" select Group repay.
- Make sure "Allow payment requests" On.
Once you've turned on Group repay, you can choose members from your group to send payment requests to and the monthly amount. Google Pay will send them automatic monthly reminders.
You'll get a notification when a group member sends you money. Tap on the notification to confirm that you received the payment. If you haven't done so yet, Google Pay will ask you to set up your cash-out method.
You'll get monthly reminders to pay your group owner back for your part of the Fi bill. Tap on the notification to send money immediately. You can also pay your group owner back later:
- Open the Google Fi app .
- Go to the Billing tab.
- Next to the monthly statement, select Send money. You can also open a statement and select Send money.
- If you haven't done so yet, Google Pay will ask you to set up your payment method.
- Review your payment amount and select Continue.