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Change, add, or delete credit/debit card

Change credit or debit card info

You can use the Project Fi app or website to change your credit or debit card info. Here’s how:

  1. Open the Project Fi website or app Project Fi.
  2. Go to the Billing tab.
  3. Under "Payment settings," select Payment method.
  4. Under the card you want to update, tap Edit.
  5. Make your changes, then tap Update.

Add a credit or debit card

You can use the Project Fi app or website to add a new credit or debit card. Here’s how:

  1. Open the Project Fi website or app Project Fi.
  2. Go to the Billing tab.
  3. Under "Payment settings" select Payment method.
  4. Tap Add payment method.
  5. Enter the card info, then tap Save.

Learn about Project Fi’s accepted payment options.

Trouble adding card

If you're having trouble adding your card, double-check the following common issues:

  • Enter the entire card number without any spaces or dashes.
  • Enter your name exactly as it appears on the card.
  • Verify your card hasn't expired, and enter the correct expiration date.
  • Enter the correct Card Verification Code (CVC).
  • Confirm the billing address you entered matches the billing address on your card statement.

Delete a credit or debit card

You always need at least one credit or debit card in your account. You won't be able to delete a card if it's your only card. You also can’t delete a card if it’s your primary card. See below for details on how to change your primary card.

Use the Project Fi app or website to delete a card. Here’s how:

  1. Open the Project Fi website or app Project Fi.
  2. Go to the Billing tab.
  3. Under "Payment method," select Manage card.
  4. Under the card you'd like to remove, select Remove.
  5. Select Remove to confirm.

Set a primary or backup card

If you only have one credit or debit card, that’s the card that will be charged. If you have more than one card in your Project Fi account, you can have a primary card and backup card.

  • Your primary card is the card that will be charged. You’ll see “primary” next to this card.
  • Your backup card will be used in case your primary card doesn’t work. You’ll see “backup” next to this card.

To set or change your primary or backup card:

  1. Open the Project Fi website or app Project Fi.
  2. Go to the Billing tab.
  3. Under "Payment settings," select Payment method.
  4. Under the card you want to set or change, tap the Down arrow Down Arrow.
  5. Select Primary or Backup.

PC is a Project Fi expert and author of this help page. Help her improve this article by leaving feedback below.

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